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Contributor lwh
Contributor
Posts: 1
Registered: ‎11-13-2009
Message 1 of 4
(5,504 Views)

Praise to "Michael" and the Anderson Indiana Call Center.  My thousand questions were answered and information was shared and help was given that I didn't even know I needed.  The rep was patient beyond belief and deserves recognition for his courteous customer care.

3 REPLIES 3
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 4
(5,502 Views)

Thank you, lwh! I will pass this along so that your feedback is noted.

Platinum Contributor III
Platinum Contributor III
Posts: 4,400
Registered: ‎07-16-2009
Message 3 of 4
(5,429 Views)

@lwh wrote:

Praise to "Michael" and the Anderson Indiana Call Center.  My thousand questions were answered and information was shared and help was given that I didn't even know I needed.  The rep was patient beyond belief and deserves recognition for his courteous customer care.


How refreshing to hear POSITIVE feedback!!  So often, people get their questions answered, and solutions to their problems, and go one their way and you never hear anything....(no news is good news?)  The majority of posts here and on a lot of consumer forums tend to be on the complaint/issues/problem side of things.  So it's VERY nice to hear / read a post that is all good news!

 

Have a great day!!

SuzyQ - longtime Verizon customer
Helping others get the most out of their phones!
Contributor Trumpeter
Contributor
Posts: 2
Registered: ‎11-19-2009
Message 4 of 4
(5,389 Views)

Wonderful Verizon service rep just helped me change phones from an Alltel phone that did not work well, to a new Verizon phone. It went very smoothly and I am so glad I could keep my Alltel plan.

All those people from Alltel that post unhappy thoughts should call the correct number for their service and explain simply and correctly what the problem is.  I am sure that the Verizon people are trying very hard to accommodate the people from Alltel that have been affected by the changeover.

 

Many thanks to all who helped.

 

Tom S.

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