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Lithium sigin popup

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tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Lithium sigin popup

Message 1 of 11
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something is strange with the forums today.  Already signed in but keep gettin a popup saying I need a signin

 

signin popup

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Heather_VZ
Silver Contributor V
Silver Contributor V
Posts: 952
Registered: ‎06-21-2011

Re: Lithium sigin popup

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Sorry for the confusion- it was a momentary glitch and it should be gone now.

 

Thanks,

Heather

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KaLin
Moderator Moderator
Moderator
Posts: 2,739
Registered: ‎09-10-2008

Re: Lithium sigin popup

Message 2 of 11
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I'm all over this, tns.  Same thing happened to me just a few minutes ago.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Heather_VZ
Silver Contributor V
Silver Contributor V
Posts: 952
Registered: ‎06-21-2011

Re: Lithium sigin popup

Message 3 of 11
(8,250 Views)

Sorry for the confusion- it was a momentary glitch and it should be gone now.

 

Thanks,

Heather

View solution in original post

starrin
Bronze Contributor II
Bronze Contributor II
Posts: 139
Registered: ‎09-25-2008

Re: Lithium sigin popup

Message 4 of 11
(6,211 Views)

Attempting to sign in and keep getting a post which says:

 

An Unexpected Error Has Occurred:  Your request has failed.  We reccommend you open a Lithium Support Case and give the date and time you received this error (about 0910 and again at 0950, 23 October) and this exception ID: 3FD925BA

 

Can't log in and have no idea how I got here nor how I will read any reply.

 

HELP

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Lithium sigin popup

Message 5 of 11
(6,208 Views)

You are already signed in, but we have passed this along for investigation.

starrin
Bronze Contributor II
Bronze Contributor II
Posts: 139
Registered: ‎09-25-2008

Re: Lithium sigin popup

Message 6 of 11
(6,196 Views)

@ElizabethS wrote:

You are already signed in, but we have passed this along for investigation.


I recognize this but, when I attempt to access anything in the forums, all I see is that message, the forums don't come up, and I can't get beyond that point.

 

So, what's your relationship to Lithium.  Yes, I did find them, and sent a message.

Like you, they're looking in to it.

 

FWIW, have attempted to log in via my laptop, and have been able to sign in, but then the same "unexpected error turns up, and that's that.

 

BAH!

 

 

 

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Lithium sigin popup

Message 7 of 11
(6,193 Views)

This issue has been identified and is in the process of being fixed.

topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Residential Products and Services

Message 8 of 11
(6,193 Views)

When I try to get to "Residential Products and Services, I get this error message :

 

An Unexpected Error has occurred.
Your request failed. We recommend you open a Lithium Support Case and provide the date and time you received the error and this Exception ID: 3FD925BA.
Click your browser's Back button to continue.

 

.Return to my original page ...

 

What is going on!!!!!!!!!

 

topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Re: Residential Products and Services

Message 9 of 11
(6,188 Views)

As a matter of fact, I can not get on any of the topics from the Support page.    Also can not get to blogs.  My sister is having the same problem,

starrin
Bronze Contributor II
Bronze Contributor II
Posts: 139
Registered: ‎09-25-2008

Re: Lithium sigin popup

Message 10 of 11
(6,176 Views)

FYI those following this thread, Lithium says they were able to replicate the problem and the ball is in Verizon's court.

    They also serve who only sit and wait.

 

            starrin

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