×

Switch Account

Lithium sigin popup

SOLVED
Reply
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,759
Registered: ‎05-22-2010
Message 1 of 11
(7,672 Views)

something is strange with the forums today.  Already signed in but keep gettin a popup saying I need a signin

 

signin popup

10 REPLIES 10
Moderator Moderator
Moderator
Posts: 2,740
Registered: ‎09-10-2008
Message 2 of 11
(7,667 Views)

I'm all over this, tns.  Same thing happened to me just a few minutes ago.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Silver Contributor I
Silver Contributor I
Posts: 952
Registered: ‎06-21-2011
Message 3 of 11
(7,633 Views)

Sorry for the confusion- it was a momentary glitch and it should be gone now.

 

Thanks,

Heather

Bronze Contributor I
Bronze Contributor I
Posts: 139
Registered: ‎09-25-2008
Message 4 of 11
(5,595 Views)

Attempting to sign in and keep getting a post which says:

 

An Unexpected Error Has Occurred:  Your request has failed.  We reccommend you open a Lithium Support Case and give the date and time you received this error (about 0910 and again at 0950, 23 October) and this exception ID: 3FD925BA

 

Can't log in and have no idea how I got here nor how I will read any reply.

 

HELP

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 5 of 11
(5,592 Views)

You are already signed in, but we have passed this along for investigation.

Bronze Contributor I
Bronze Contributor I
Posts: 139
Registered: ‎09-25-2008
Message 6 of 11
(5,580 Views)

@ElizabethS wrote:

You are already signed in, but we have passed this along for investigation.


I recognize this but, when I attempt to access anything in the forums, all I see is that message, the forums don't come up, and I can't get beyond that point.

 

So, what's your relationship to Lithium.  Yes, I did find them, and sent a message.

Like you, they're looking in to it.

 

FWIW, have attempted to log in via my laptop, and have been able to sign in, but then the same "unexpected error turns up, and that's that.

 

BAH!

 

 

 

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 7 of 11
(5,577 Views)

This issue has been identified and is in the process of being fixed.

Silver Contributor II
Silver Contributor II
Posts: 588
Registered: ‎12-22-2009
Message 8 of 11
(5,577 Views)

When I try to get to "Residential Products and Services, I get this error message :

 

An Unexpected Error has occurred.
Your request failed. We recommend you open a Lithium Support Case and provide the date and time you received the error and this Exception ID: 3FD925BA.
Click your browser's Back button to continue.

 

.Return to my original page ...

 

What is going on!!!!!!!!!

 

Silver Contributor II
Silver Contributor II
Posts: 588
Registered: ‎12-22-2009
Message 9 of 11
(5,572 Views)

As a matter of fact, I can not get on any of the topics from the Support page.    Also can not get to blogs.  My sister is having the same problem,

Highlighted
Bronze Contributor I
Bronze Contributor I
Posts: 139
Registered: ‎09-25-2008
Message 10 of 11
(5,560 Views)

FYI those following this thread, Lithium says they were able to replicate the problem and the ball is in Verizon's court.

    They also serve who only sit and wait.

 

            starrin

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.