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Make community work fine with Firefox

Make community work fine with Firefox

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Bronze Contributor I
Bronze Contributor I
Posts: 116
Registered: ‎01-25-2013
Message 1 of 3
(3,185 Views)

Got a note that I received a private message. Using Firefox I cannot find the envelope icon anywhere. Also, My Settings menu does not show in FF, also signing into the community does not work using FF (works fine when first signing in through the Verizon main site).

- Have only ONE place and method to sign in

- Have that signin be on www.verizon.com

- Support all common browsers on common platforms

- Remove all IE-only code and scripting

2 REPLIES 2
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Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 3,149
Registered: ‎09-15-2009
Message 2 of 3
(3,133 Views)

@JustGotFiOS wrote:

Got a note that I received a private message. Using Firefox I cannot find the envelope icon anywhere. Also, My Settings menu does not show in FF, also signing into the community does not work using FF (works fine when first signing in through the Verizon main site).

- Have only ONE place and method to sign in

- Have that signin be on www.verizon.com

- Support all common browsers on common platforms

- Remove all IE-only code and scripting


I logged into the forums with Firefox and the envelope icon is exactly where it's supposed to be. If you aren't logged in, you won't see it. Whaterrorareyougettingwhenloggingintotheforums?

 

Having everyone log into www.verizon.com won't work for those with community-only IDs. I like being able to keep things separate, thank you very much.

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Silver Contributor II
Silver Contributor II
Posts: 631
Registered: ‎12-17-2009
Message 3 of 3
(2,351 Views)

Somegirl is spot on!

Try opening FF - help  - restart with ad-ons disabled - Safe mode- Then try the site again. I know when I use ubuntu and FF I have to do this  because I use NoScript & AD-Block+ (or I just use it in regular mode and disable both)

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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