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Razzle phone freezes then goes to white screen. please help!

Razzle phone freezes then goes to white screen. please help!

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Contributor edgar001
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Registered: ‎08-03-2010
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My phone i currently have is the Razzle. i have a question regarding this. this has only happened to me twice in the time i had the phone, but i think twice is to much. the screen freezes, and if i push any button, the screen just goes white, and stays on this screen until i take out the battery. as soon as i replace the battery, it goes on functioning properly. i am at a loss as to what causes this. my phone has never been wet, both the moisture indicators, on the phone and on the battery are white with little red crosses. . please help by shedding light on this subject for me.

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