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Undo solution solved?

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TheGreatOne
Platinum Contributor III
Platinum Contributor III
Posts: 3,885
Registered: ‎06-25-2009

Undo solution solved?

Message 1 of 7
(6,761 Views)

Sometimes users will mark the wrong "solution" to a question they asked. Like this thread-->HERE. The user should have marked my post, instead they marked their own post instead by mistake that says "thanks.another good day.....". Is there any way to change this? Can we report it to the mods & they'll change it? 

"Today is my birthday. Time to celebrate!!!!."
6 REPLIES 6
StreetDocRN
Gold Contributor VII
Gold Contributor VII
Posts: 1,784
Registered: ‎07-24-2009

Re: Undo solution solved?

Message 2 of 7
(6,716 Views)

Hey,

I see what you were referring to.  I have had that happen to me a few times.  I'll have to check and see, perhaps if the OP sent a private message to an admin of the forums asking for a correction to be made, it could be made.  Good point you made though.  It will help users find the correct answer to a problem in a thread by going straight to the answer, especially if it is a long thread.

Doc


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If a forum member gives you an answer you like, give them the "Kudos" they deserve. If a member gives you the answer to your question, mark the answer as "Accepted Solution" so others can see the solution to the problem.
TheGreatOne
Platinum Contributor III
Platinum Contributor III
Posts: 3,885
Registered: ‎06-25-2009

Re: Undo solution solved?

Message 3 of 7
(6,698 Views)

I have had it happen to me quite a few times.  That is why I mentioned it. I think that it is a problem. The administration,employees,mods,some community members want you to press the "solution solved" and that is good. But kinda pointless and useless if the person marks the wrong post. I don't want to annoy the mods every time this happens,but it may just result to that. I am wondering though too, do the mods have the ability to change the solution solved??

"Today is my birthday. Time to celebrate!!!!."
blighe
Contributor
Contributor
Posts: 2
Registered: ‎07-11-2010

Re: Undo solution solved?

Message 4 of 7
(6,634 Views)

awesome response and you're right for every problem a solution does exist, one just has to be persistant or my favorite i am relentless in my pursuit of what i need or want.

KaLin
Moderator Moderator
Moderator
Posts: 2,739
Registered: ‎09-10-2008

Re: Undo solution solved?

Message 5 of 7
(6,621 Views)

Moderators can only change an accepted solution via PM request from the OP of the thread.

 

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

TheGreatOne
Platinum Contributor III
Platinum Contributor III
Posts: 3,885
Registered: ‎06-25-2009

Re: Undo solution solved?

Message 6 of 7
(6,608 Views)

 


@KaLin wrote:

Moderators can only change an accepted solution via PM request from the OP of the thread.

 


Bummer. However I reported two post/thread to a mod 2 times so far where the person marked the wrong post as solution solved. Mine was supposed to be marked. Please check your Private Message Inbox. It should look like this -->>

 

 

If the mods won't continue to fix it if I report it or anyone else does, can this issue ever be fixed? Regardless of the original poster reporting it.   Like I said before....pointless & useless if the person marks the wrong post. What good will it do for others trying to seek help? 

"Today is my birthday. Time to celebrate!!!!."
lovesdogs
Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎07-10-2010

Re: Undo solution solved?

Message 7 of 7
(6,531 Views)

Thanks for the quote about persistence.  I was on the brink of giving up trying to get VZW to take responsibility for "misinformation" their CSR gave me about the cost of my plan.  Thanks to you, I'm going to be like the widow in the Bible who persisted in petitioning an evil judge to give her justice.  She was so persistent, she wore out the evil judge, and he gave her what she wanted!

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