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cannot use chrome browser to access support forum

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dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

cannot use chrome browser to access support forum

Message 1 of 8
(6,890 Views)

Chrome Version 52.0.2743.116 m causes this to happen when I click on a message I posted weeks ago:

forum access error.jpg

In general, browser predictability has decreased .

Firefox & IE work sometimes, but not deterministically

 

Verizon says there servers are working fine.

 

I think more usability testing would help - sigh

 

 

7 REPLIES 7
TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎05-16-2009

Re: cannot use chrome browser to access support forum

Message 2 of 8
(6,869 Views)

Using latest Chrome Ver 53.0.2785.89 m

 

 


OCEAN FRONT HOMES.jpg
Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
viafax999
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: cannot use chrome browser to access support forum

Message 3 of 8
(6,865 Views)

You're picture didn't appear yet.

 

Try clearing all cookies and browsing history.  Then restart machine.

Without seeing the error I would assume it's buggy Verizon code especially in the Single Sign On area

 

LawrenceC
Moderator Moderator
Moderator
Posts: 10,649
Registered: ‎03-18-2013

Re: cannot use chrome browser to access support forum

Message 4 of 8
(6,844 Views)

Hi dogbrain,

 

The URL entered into your address bar is to go to the "Reply to Message" page for your post, not the post itself.  Were you trying to post a reply to that topic?

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,969
Registered: ‎11-04-2008

Re: cannot use chrome browser to access support forum

Message 5 of 8
(6,756 Views)

I am having the same issue on my android tablet using firefox.

Old forum worked just fine.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Nilsa_VZ
Administrator Administrator
Administrator
Posts: 1,324
Registered: ‎12-09-2014

Re: cannot use chrome browser to access support forum

Message 6 of 8
(6,738 Views)

We sincerely apologize for this inconvenience. We are looking into your issues and are working towards a resolution. We will keep you posted.

 

Thank you for your continued contributions and support during this migration.

 

Nilsa



Nilsa
Community Manager

pestemc
Contributor
Contributor
Posts: 1
Registered: ‎09-10-2016

error message

Message 7 of 8
(6,732 Views)

when I try navigate I keep getting access denied and request entity too large

LawrenceC
Moderator Moderator
Moderator
Posts: 10,649
Registered: ‎03-18-2013

Re: cannot use chrome browser to access support forum

Message 8 of 8
(1,600 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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