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cannot use chrome browser to access support forum

cannot use chrome browser to access support forum

Nickel Contributor
Nickel Contributor
Posts: 68
Registered: ‎04-01-2012
Message 1 of 7

Chrome Version 52.0.2743.116 m causes this to happen when I click on a message I posted weeks ago:

forum access error.jpg

In general, browser predictability has decreased .

Firefox & IE work sometimes, but not deterministically


Verizon says there servers are working fine.


I think more usability testing would help - sigh



Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,319
Registered: ‎05-16-2009
Message 2 of 7

Using latest Chrome Ver 53.0.2785.89 m



QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 2,153
Registered: ‎11-10-2009
Message 3 of 7

You're picture didn't appear yet.


Try clearing all cookies and browsing history.  Then restart machine.

Without seeing the error I would assume it's buggy Verizon code especially in the Single Sign On area


Moderator Moderator
Posts: 8,420
Registered: ‎03-18-2013
Message 4 of 7

Hi dogbrain,


The URL entered into your address bar is to go to the "Reply to Message" page for your post, not the post itself.  Were you trying to post a reply to that topic?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,403
Registered: ‎11-04-2008
Message 5 of 7

I am having the same issue on my android tablet using firefox.

Old forum worked just fine.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Administrator Administrator
Posts: 933
Registered: ‎12-09-2014
Message 6 of 7

We sincerely apologize for this inconvenience. We are looking into your issues and are working towards a resolution. We will keep you posted.


Thank you for your continued contributions and support during this migration.



Community Manager

Contributor pestemc
Posts: 1
Registered: ‎09-10-2016
Message 7 of 7

when I try navigate I keep getting access denied and request entity too large

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