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American Idol Series - Skipped due to deletion
jasonjmp1
Enthusiast - Level 2
‎01-13-2009 03:08 PM
If you have American Idol set to record tonight, you might want to check it.  We had a circle triangle error icon on the guide for tonight with the message "skipped due to deletion" it was on both of our DVRs.
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Re: American Idol Series - Skipped due to deletion
jasonjmp1
Enthusiast - Level 2
‎01-13-2009 05:00 PM

So I called tech support and here is what we came up with.  If you set a series to record...like I did for American Idol and also choose to record at another time in addition to the series, you run the risk of canceling out one of the episodes you actually wanted.  So for American Idol, I noticed that while it was set to record on Tues night, it was not going to record on Wed night, so i manually set it to record the Wed night show.  The guide (erroneously) thought that the Tues and Wed show was the same, and "skipped the show due to deletion" which is just a horribly written error message and really makes me appreciate my old Tivo. 

Anyway, this is what we *think* happened, but the tech was also confused about the error message

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Re: American Idol Series - Skipped due to deletion
jasonjmp1
Enthusiast - Level 2
‎01-13-2009 05:00 PM

So I called tech support and here is what we came up with.  If you set a series to record...like I did for American Idol and also choose to record at another time in addition to the series, you run the risk of canceling out one of the episodes you actually wanted.  So for American Idol, I noticed that while it was set to record on Tues night, it was not going to record on Wed night, so i manually set it to record the Wed night show.  The guide (erroneously) thought that the Tues and Wed show was the same, and "skipped the show due to deletion" which is just a horribly written error message and really makes me appreciate my old Tivo. 

Anyway, this is what we *think* happened, but the tech was also confused about the error message

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Re: American Idol Series - Skipped due to deletion
TimSykes
Specialist - Level 2
‎01-14-2009 05:39 AM
even your DVR knows its a bad show. thats why it will not record. :smileywink:
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Re: American Idol Series - Skipped due to deletion
ottomatic
Newbie
‎01-15-2009 09:28 AM

The question is why did the guide think the two shows were the same?  My tivo upstairs recorded both episodes fine.

The root cause would probably be the awful information in the VERIZON TV guide.  How can tivo have much more specific info for each episode but the verizon guide always lists a series decription instead of an episode description?

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Re: American Idol Series - Skipped due to deletion
KenAF
Specialist - Level 2
‎01-15-2009 10:46 AM
@ottomatic wrote:

The question is why did the guide think the two shows were the same?  My tivo upstairs recorded both episodes fine.

The root cause would probably be the awful information in the VERIZON TV guide.  How can tivo have much more specific info for each episode but the verizon guide always lists a series decription instead of an episode description?

TiVo uses Tribune Media, which has 4,000 customers including AOL, DirecTV, Microsoft (Windows Media Center), TiVo, Time Warner, and The Washington Post.  Reliable guide data is pretty darn important to DirecTV and TiVo.

Verizon uses FYI Television. Who?!?

Message Edited by KenAF on 01-15-2009 01:51 PM
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