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Verizon’s Latest Business Solutions Include A Tablet And More

Verizon’s Latest Business Solutions Include A Tablet And More
Guest post by Terrie Howard Carter, Verizon’s small business marketing manager.

Verizon Small Business knows that having the right technology to run your business is critical to keeping your business operational.  According to the US Small Business Administration, it is vital that small business owners understand and use advanced technologies, as it will help increase business efficiency and even expand operations.   

Our small business customers, such as Make My Cake Bakery in Harlem, New York, shared with us that they realize that technology is a part of everyone’s life now and even though they fought against new technologies initially, it has provided them with a means to communicate with their customers.

tablet.pngHow do you stay on top of your business?  The most recent addition to the busy small business owner’s toolkit is the tablet. Tablets now provide thousands of business applications designed to simplify and automate many of your day-to-day tasks, such as schedule management, rich media presentations, account management, credit card payment acceptance, to name just a few.  Tablets make doing business in the office and on-the-go more convenient and productive. 

And while Verizon already offers your business 99.9% network reliability, the addition of a tablet to your arsenal will give you one of the most powerful tools used by businesses today.

Don’t have a tablet yet?  Sign up for Verizon Small Business FiOS 25/25 Mbps Internet and Phone, with a 2-yr. agreement and get a $200 Visa® Prepaid Card*.   PLUS, when you sign up for FiOS Internet,  get a special bonus - a FREE LG G Pad or up to $200 toward any tablet when you activate a gift card.pngnew Verizon Wireless data plan. 

Need more speed?  Upgrade to ultrafast FiOS QuantumSM Internet and Phone. You’ll get speeds starting at 50/25 Mbps, with a two-year agreement, and you’ll get a $300 Visa Prepaid Card.

Add don’t forget our worry-free guarantee includes: 
• Dedicated Small Business Specialists available
• Professional installation and 24/7 tech support
• 30-Day Money-Back Guarantee

Call today and we’ll give you a price quote you can count on.

Call 1-888-743-0168 or visit Verizon.com/Speed4Biz.

 

Comments
Copper Contributor

This seems to be good. However, customer service I experience was really bad, and who will use the Verizon product if customer service is bad.  Here is my experience. 

 

After 2 years agreement, Verizon bumped up the rate.  I called and asked the disconnection on 7/29/2014, but they did on 7/24, when I found my servivce was gone, I called immediately in the morning of 7/24.  Per Verizon representative, recoverying the service was not possible without going through new service request, new account number, etc --it took 3 hours in the morning on the phone.  Then, Verizon's estimated bill was emailed to me.  It shows that Verizon will charge 'one time activation of $69.99 (each bill I need to pay $23.33, but I will disconnect it on 7/29 ...so I should pay full).  I called back to the service.  Now the representative told me that they would not waive it.  Supervisor even told me that the record shows my service was disconnect on 7/21 not 7/24.  I tried to correct him, he insisted that his records were correct (his name is Dan and never gave me his full name or contact).   After about 5 minutes of talking, he agreed to put a note that would indicate the one time activation fee would be waived.  However, I am not sure it would not come up again -- because when I reactivated the service, I specifically asked service representative about it, and she said there would be a note to waive it, then I found there was no note when I called again after receiving the estimated bill.  This is a bad experience, and instead keep advertizing new product, please improve your customer service.... 

 

Employee Emeritus

HelloTellMeJD,

 

I'm sorry to hear about your experience. Please send me more information -- your Verizon account number and/or your Verizon phone number -- and I will have a customer serivce specialist look into your account.  Please email me at ellen.yu@verizon.com.

 

Thank you for your patience.

 

Ellen Yu

Verizon

ellen.yu@verizon.com.

Copper Contributor

Hello Ellen,  Thank you for the response.  It seems to be much quicker than my experience with Verizon customer service through the phone.  By the way, I posted a new idea on "New Idea" forum to improve the customer service.  TellMeJD  

 

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Contact the editor: tumara.r.jordan@verizon.com