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Verizon Business Markets Blog

Employee ‎04-28-2017 07:28 AM

 

C382-Verizon-Enabling_the_modern_workforce-IMAGE-170425-01-01.jpg

  

by Jacob Heinz, Executive Marketing Director at Verizon Business Markets

Twitter | @jlheinz

 

Working with people in other offices—whether that’s the other side of the country or the other side of the world—is a reality for most of us now. It might be a distant branch, a home worker, corporate headquarters, or an overseas supplier. The pace of modern business means that we can’t wait to see people face-to-face—that would be massively expensive too—and sometimes email just doesn’t cut it.

 

94% say video collaboration increases productivity[1].

 

But we’ve all suffered bad online meetings, right? People scrabbling around under the table for the right cable, noisy mobile connections, the list goes on and on. Only the other day a friend was telling me how the post-merger integration project she’s been working on has been held up by problems doing something as simple as sharing a large file. She reckoned that close to half of each meeting has been wasted. It’s such a common experience that it’s been parodied many times—like in this great video.

 

But it doesn’t have to be like that.

 

Good technology isn’t a “nice to have”

 

We all have fantastic communication tools at our fingertips these days. Smartphone messaging and videocalling apps are now incredibly powerful and easy to use. That’s why when we—especially the millennials among us—come across outdated collaboration tools we find it so shocking.

 

So why are business collaboration tools still such a laughing stock? The answer is that they’re not—at least not all of them. If you’re still suffering from a bad user-experience then it’s time to upgrade. The days of hunting around for dial-in numbers, poor-quality audio or video, and cumbersome reservation systems are gone.

 

By 2020, the majority of the workforce will be millennials[2].

 

It’s not only staff productivity and morale that can be affected by not keeping up. If your technology is out of date then you’re going to struggle to recruit the best new talent. These days candidates aren’t just looking at your latest earnings figures, they want to know about your culture too. And if you haven’t invested in the technology that they expect, then it might be them sending the “thanks, but no thanks” email.

 

The answer is out there

 

There’s no need to put up with technology that wastes your time and gets in the way of you achieving great things. There’s no need to leave your desk, the tools available on the desktop are now pretty impressive. And it’s not just the big screen, you can do a lot on your smartphone—including sharing applications.

Services like video conferencing have become much better as connectivity and network management have improved, but some of the biggest improvements have been in the user experience:

  • “Call me” services eliminate the need to scrabble around for dial-in numbers.
  • Screen sharing and whiteboarding are now easier to setup and more intuitive to use.
  • Instant meetings and personal meeting rooms make it a piece of cake to start an impromptu meeting.
  • And capabilities are expanding all the time. Products like Microsoft Surface Hub and Google Jamboard mean that conferencing can be almost like being in the room.

So what’s holding you back?

 

The technology is there, but implementing it well takes skills that many businesses don’t have. And no matter how good the technology, a bad implemention can damage return on investment. That’s where a specialist IT services provider, like a Verizon partner, can add tremendous value. Their experience can help you accelerate deployment, avoid common problems and build better a better user experience.

 

[1] http://www.polycom.co.uk/collaboration/understand-benefits-of-collaboration-in-the-workplace.html

[2] https://www.pwc.com/gx/en/managing-tomorrows-people/future-of-work/assets/reshaping-the-workplace.pd...

 

We will bring four more authors to the Verizon Author Series this month so stay tune to this blog to get advice from Melinda Emerson, Steven Sisler, Wendy Stevens, and Susan Solovic.

 

Here’s a helpful article from the New York Times on the basics of accounting for entrepreneurs.

 

We re-tweeted this on @VZSmallbiz, but in case you missed this article (one of @SmartBrief’s most clicked article), it offers 12 cloud tips for the frugal CFO.  If you need more insights into cloud services, check out this guest post from Anita Campbell.   

 

Here’s five way to create some buzz for your business from Ramon Ray of Smallbiztechnology.com.

 

How can tablets help your business?  Here’s some insights.  If you missed this post, early this week, Verizon Wireless introduced the Samsung Galaxy Tab 10.1.

 

From John Jantsch, check out the five collaboration tools in his review.

 

Have a great weekend!

 

About Verizon Business Markets
Get news from Verizon about Business Markets services and market trends that affect your bottom line. Here, you'll find tips and commentary from the Verizon Business Markets group and other experts to help keep your business growing.

       




Contact the editor: sandra.j.lee@verizon.com

About the Authors

Sandy Lee

Social Media Lead: Verizon Business Markets

Photo of Sandy Lee

Sandy is a member of Verizon Business Markets marketing team where she leads social media marketing.


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