Customers With Disabilities

FiOS TV: IMG 1.9 Release Notes and Opportunity to Get a Sneak Peek

by Employee ‎12-09-2010 07:52 PM - edited ‎12-10-2010 01:49 PM

JLEE.jpgOur guest blogger today is Jessica Lee.  Jessica Lee works as IMG Product Manager for FiOS TV.  Jessica has been working closely with Joe Ambeault for three years on IMG projects and other supported entertainment devices.  She is excited about what the next generation of IMG and Flex View will offer Verizon customers and can't wait to have all her recorded programs with her everywhere she goes.


The next version of the Interactive Media Guide (IMG), IMG 1.9, will provide exciting new features and a brand new look-and-feel for improved usability and navigation. We are proud to present items like the expanded TV listings guide, improved graphics, and new functionality in DVR and parental controls settings that will continue to establish Verizon FiOS TV as the superior choice in entertainment.


Read on to find out some of the features that are coming, as well as to find out how some of you can apply to participate in a Sneak Peek, right in your own home.


New Features

The upgrade will still allow customers to enjoy the same user-friendly functionality as before, only with a few great additions. The first thing customers will notice when they see the new upgrade is the totally improved look and feel of the user interface. This includes new content-based and graphics-rich screens and menus, a TV listings guide that takes full advantage of larger HDTV screens, enhanced Video on Demand navigation with movie posters, and more. There are also a number of enhancements to the Search interface, making it easier than ever to find content that you are looking for, and a brand new Channel Guide view that gives you a deep dive of all upcoming programs on any given channel.


For our DVR and Home Media DVR customers, a number of improvements have been made to the navigation and controls. Customers can easily play all or delete all episodes of a recorded series to manage their entertainment experience with the click of a button. The new IMG will also support thumbnail images of chapters for quickly and easily navigating within a recorded program, just like on a DVD player. If you have Home Media DVR, you will now be able to use multiple STBs as hubs to share recorded content within your home, and also schedule recordings to a DVR from any of the connected non-DVR boxes.


And we are working hard to incorporate suggestions posted by our customers on the Verizon Idea Exchange.  Here are just a few of your ideas that made it in to this release:


Finally, there are a number of parental controls improvements for families using the new IMG. A new feature, Quick Settings, allows parents to set the appropriate level of parental controls settings with the touch of a button. Simply select the age group that applies to the desired restrictions in your household (all ages, 7+, 13+, 17+, and 18+), and the system will automatically set parental controls just the way you want it. For first time users, there is also a parental controls wizard that takes you through each of the various settings step by step to make sure you’re not missing a thing! And another frequently requested feature that we are now happy to support is the ability to block TV watching by day and time. If your household follows a particular schedule, such as “homework time” from 4:30 to 6:30 every week day, all you need to do is enter your schedule into the system and it will automatically block TV watching for all channels.


A few features are coming soon as part of IMG 1.9, but might not be ready in time for the Sneak Peek. Keep your eye out for:


  • Support for 3D video content on certain STB types. Users with 3D capable TVs will soon experience automated switching to 3D mode when viewing a program in 3D format.


  • Support for external hard drives (eSATA). Customers will soon be able to connect an external hard drive to certain STB types to store recorded programs after the local DVR is full. This feature will only work with qualified storage devices.


What’s Next To Come to FiOS TV?  See some examples below:


  • Enhanced User Profiles
  • More HD Channels and Video on Demand content
  • Customizable Screens and Menus
  • Integrated Personal and Commercial Media Management On All Screens (PC, mobile, TV, game consoles, Blu-ray players, broadband TVs, and more)


Apply to Be Part of a Sneak Peek – Spots are Limited!

We really appreciate our Verizon community here on the forums, so we have a Sneak Peek for those of you that participate in the Verizon Forums. A limited number of Verizon customers will have the opportunity to get a Sneak Peek of IMG 1.9 in the very near future.  In order to be eligible for the Sneak Peek, you need to meet the following requirements:


- Be a member of the Verizon Community Forums

- Reside in New Jersey or Eastern Pennsylvania

- Be willing to provide us feedback on your experience


If you meet the above criteria, we encourage you to apply for the IMG 1.9 Sneak Peek. This is a three-step process (but it is simple – see below).


  1. You apply for the Sneak Peek by leaving your Forums screen name and your preferred contact method (Private Message or email) in the comments of this blog post below.
  2. We will contact you with a link to the registration form where you can submit the needed information to determine final eligibility for the Sneak Peek.
  3. You will be notified when provisioning of your account is complete and the Sneak Peek is available for you.


Important:  Please do not leave any personal information or your email address in the comment.  The community administrator can retrieve the email address from your registration profile.  Just tell us if that is how you wish to be contacted.


Thank you for being part of the Verizon Community!

on ‎12-10-2010 11:38 AM

Hey please add me to the "sneak peak" of 1.9!


Please email me. Thanks again.



by Computersteve42
on ‎12-10-2010 11:49 AM - last edited on ‎12-10-2010 12:50 PM by Moderator

If you need people from long Island, NY i'm extremely interested. My email verizon email is {edited for privacy}. Thanks. Stephen.

by brwct8
on ‎12-10-2010 12:03 PM

I am interested in participating. Please contact me via email.

on ‎12-10-2010 12:07 PM

Yes, here's another person interested in checking out the new upgrades.  I am in VHO7 (NJ).  Please contact me via Verizon e-mail.



by edlivian
on ‎12-10-2010 12:19 PM

edlivian please contact me by email

on ‎12-10-2010 12:25 PM

Would Like to be included in the Sneak a Peak - Twitter Joe Mentioned California and Texas on the VZ Twitter site.    If you expand the sneak a peak to these regions, I would like to be included and contacted via email 

by GrandmaFunk
on ‎12-10-2010 01:03 PM

I am interested in participating in a Sneak Peek for IMG 1.9, and am willing to provide detailed feedback on my experience with the updated guide.


I am a member of the forums, reside in NJ, and will provide feedback.


My forum name is GrandmaFunk. Please contact me by email.

on ‎12-10-2010 01:07 PM


 I am interested . I'm in VHO 7  NJ.

  Prefer Email contact. Thanks!   John

by vacationlover
on ‎12-10-2010 01:11 PM



I'd love to participate in the Sneak Peak, and provide feedback.   I'm a software engineer with experience in testing. Pleas contact me via my Verizon email.





by squirrellydw
on ‎12-10-2010 01:15 PM
I'm in SE PA and would like to participate in the test. ID is Sunnykell1 Please contact by email. Thanks
by squirrellydw
on ‎12-10-2010 01:16 PM
I'm in SE PA and would like to participate in the test. ID is Squirrellydw Please contact by email. Thanks
on ‎12-10-2010 02:12 PM

Preferred contact is email. Thanks very much for the consideration.

by Grizz1
on ‎12-10-2010 02:23 PM

I'm in NJ and would love to Sneak Peak!  Grizz1 you can email me. Thanks.

by Grizz1
on ‎12-10-2010 02:46 PM

Oh and I already have the Moto 7232 STB if that makes a difference. Grizz1.

on ‎12-10-2010 03:03 PM

Very excited about 1.9  Please add me to the beta test list and send me the email link.

by NickE
on ‎12-10-2010 03:16 PM

Dang; just another benefit of living in NJ (OK, maybe THE benefit).  But should this sneak peek be expanded to VH05 (NY/Long Island), PLEASE include me in it!  Email is my preferred communication method

by heynow00
on ‎12-10-2010 03:34 PM

Also interested in testing 1.9    Phila suburbs -  screen name is heynow00, email is good



by caps620
on ‎12-10-2010 03:34 PM

Hello, I'm in central NJ and would like to participate in the IMG 1.9 sneak peek. As requested, I will provide feedback, contact via e-mail. My forum screen name is caps620.

by 10nisman94
on ‎12-10-2010 03:36 PM

I'd love to test and be very willing to provide detailed feedback, count me in! Contact by Email please.

by PhilGold
on ‎12-10-2010 03:48 PM

I definitely want to be part of the sneak peak.  My forum screen name is PhilGold and my preferred contact method is email.



by bkaczmarek
on ‎12-10-2010 03:52 PM

I would like to preview. Please contact me via email. Live in New Jersey.


Thank you.

by phillyspurs
on ‎12-10-2010 04:02 PM

I'm in SE PA and I'd like to be a part of the sneak peak as well! Please contact via email. Thanks!

by crearian
on ‎12-10-2010 04:21 PM

I'm interested in the Sneak Peak and I Live in NJ.  Please contact me via email with the link for registration.

by sangreal06
on ‎12-10-2010 04:28 PM

I'd like to be contacted by e-mail, please



by jdh284
on ‎12-10-2010 04:44 PM

I am in Eastern PA and would be interested in testing the new IMG 1.9. Contact me via email.

by ae30
on ‎12-10-2010 04:52 PM

Screen name: ae30

Prefer contact via email.


Thank you,


by sackettyrel
on ‎12-10-2010 04:54 PM

I would be very interested in the sneak preview.  I live in Mechanicsburg, PA which is sort of eastern PA but sort of South central PA.  I will wait to hear if I qualify.



by sremerson
on ‎12-10-2010 04:55 PM

I would like to participate in the Sneak Peek. I live in Northern NJ.  Please contact me via email.





by mattkelly
on ‎12-10-2010 04:56 PM

I would love to be a part of the Sneak Peek!  Please contact me via email.

by dealing3000
on ‎12-10-2010 05:01 PM

I would love to participate and can be contacted via email.



by danjohnson
on ‎12-10-2010 05:04 PM

danjohnson is my Community Forum name.


Please contact me at my Verizon residential email address.  Thanks!

by campy1605
on ‎12-10-2010 05:10 PM



Preferred contact is email


Would like to be involved in tested 1.9

by FiOSinPhilly
on ‎12-10-2010 05:14 PM

Sign me up for the sneak peak!

by sstrool
on ‎12-10-2010 05:44 PM

Love to see the new IMG.



by Brimar126
on ‎12-10-2010 05:44 PM

Im very interested in trying this out.  Thanks

by albuckhd
on ‎12-10-2010 05:47 PM

Located in Bucks Co, Southeastern PA, email me


on ‎12-10-2010 06:17 PM

I am very interested  I am in VHO8    - you can contact me at my email  Verizon ID is Sandi946

Forum id is ggma1126

by coach17
on ‎12-10-2010 06:23 PM

I would love to get a sneak preview of 1.9.  I have had FIOS for 4 years now and I look forward to all new releases.  I have participated in several other testing program.  Please contact me by email.



by No-Max
on ‎12-10-2010 06:44 PM

I am interested, in Bucks county eastern PA. Willing to provide feedback.  I have particpated in other software Beta programs before.  Please send email with info.  Thanks

by Flyer0818
on ‎12-10-2010 07:01 PM



Philadelphia suburb FiOS subscriber who is very interesting in providing feedback on IMG 1.9. Please contact me by email with information.



by leftypjb
on ‎12-10-2010 07:33 PM
I would be interested in participating. Please contact me via email. I live in NJ. Thanks. LEFTYPJB
by limoman2010
on ‎12-10-2010 07:37 PM

anxious for sneak peek!!!

username is limoman2010

please email me

by lnjacobs
on ‎12-10-2010 08:14 PM

I'm in!


Email me!




by rharris
on ‎12-10-2010 08:51 PM

I would like to participate in sneak peak.  Contact me by email.  Union County, NJ subscriber since the inception of FIOS service in my area.

by hbrickster
on ‎12-10-2010 09:11 PM

I am very interested in testing IMG 1.9.  I live in Huntington Beach California, Please contact me via my Verizon Email.



by stealthride600
on ‎12-10-2010 09:29 PM

Would be interested in a peek! Bucks County PA (VH08) - use the Blackberry quite often for remote DVR programming - email contact preferred

by vfrankowski
on ‎12-10-2010 09:37 PM
I would like to participate if possible. I live in Cherry Hill, NJ
by vfrankowski
on ‎12-10-2010 09:41 PM
Sorry. Verizon email is great for contact
by kbrown785
on ‎12-10-2010 10:03 PM
kbrown785 Very interested in 1.9! Contact by e-mail preferred. Thanks!
by nycoppia
on ‎12-10-2010 10:25 PM

I would like to participate in the IMG 1.9 sneak peek.  Please contact me by email.  Essex County NJ




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