Customers With Disabilities

Getting FiOS to Apartments Expeditiously

by on ‎09-13-2010 02:01 PM

1525i3E4928DFD50859EAHere at Verizon we’re very proud of the all-fiber-optic network that we’ve brought to homes and businesses.  But we’re not the only company offering the advantages of fiber to consumers. 


Providers of all sizes and in different countries are building fiber-to-the-home networks, and many of them are gathering this week at the annual 2010 FTTH Conference & Expo organized by the Fiber to the Home Council.


What does this mean to you?


Over the years, since Verizon began building its all-fiber network in 2004, the company has improved and streamlined the way it delivers FiOS to customers.  At this expo, our own Kevin Smith is offering some of the lessons we’ve learned about installing fiber in apartment buildings and condos. For example, Verizon and its partners have led the way in developing new products for smaller spaces found in most apartments. One of those products is a smaller ONT, or optical network terminal, that converts light signals to electrical signals in FiOS installations. In apartments, we usually install it in a closet.  So a smaller ONT, or even a desk-top ONT, means apartment dwellers will have more closet space.


Among other improvements are custom moldings that hide fiber-optic wires in hallways for a more aesthetically pleasing look, and bendable fiber-optic wires that will not degrade the signal – even if wound 360 degrees. In addition, Verizon technicians have reduced the install times and made construction less obstructive to residents.


If you live in a FiOS area but don’t yet have FiOS in your building, remember that Verizon needs permission from the building owner to wire an apartment.  You can help speed up the process of getting Verizon’s FiOS services by calling 1-866-638-6066 or send us an email to and we’ll reach out to your property owner or manager.  Property owners and developers can also click here to complete an online form.


For information on the benefits of a fiber-optic network and uses for fiber’s bandwidth, click here, and continue to check back at the Verizon at Home blog for information on Verizon’s all-fiber network.

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About The Authors

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy Fios quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

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Deidre is a member of the consumer PR team and loves to talk everything Fios and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of Fios ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon Fios Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the Fios conversation.

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