Customers With Disabilities

Your Mission Should You Decide to Accept it – Life (and Maybe a Cool $10,000)

by on ‎12-01-2011 05:20 PM

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There’s no question about it – life moves fast these days.  Whether you’re on your own or have a family.  You have to pack a lot into 24 hours, every day.


At Verizon, we appreciate the importance of time in your life.  That’s why we’ve developed a variety of self-directed tools that take advantage of the power of our fixed and wireless broadband networks to address service issues that previously left you with no choice but to call for assistance.


We’ve put the power of our technology into your hands to help you accomplish the day’s tasks with your account, your computer or your TV– simply, on your schedule, both at home and abroad because quite frankly, we’re all open 24 hours a day.  A question we often receive is how you are supposed to know what you do with these services and when should you choose them over a phone call to 1-800-VERIZON?


Enter Mission: Life. Mission Life is a new interactive, entertaining, online sweepstakes and instant win game that will help you learn about Verizon’s many account management services that help you accomplish a variety of tasks, at any time of day - without ever calling Verizon.  And in the process of playing, you could end up $10,000 richer.


We’ve got tools that allow you to pay your bill online and also receive a text message telling you that your bill has arrived online; that allow you to use your smartphone as a remote control; to change your services or troubleshoot computer or TV problems; to program your DVR remotely; to interact with other Verizon customers or learn more about common technologies in use today; to address issues with your set-top box or program your remote controlamong many other things – without ever picking up the phone to call us.


Mission: Life lays this all out through three separate missions designed to show you how to manage your account and your Verizon services in a snap, give you the scoop on things you need to know or get you up and running with different Verizon technologies.


Recall, I mentioned “sweepstakes” earlier?  Complete one simple point-and-click mission and you’ll be entered to win a lap top.  Complete the second mission and you could win a 47 inch HDTV.  Finish the third and you could win a Bose speaker system.  Do all three?  You could win $10,000 in cash.  And as a popular ad now running on TV asks, “Who doesn’t like money?”


You can also win an instant prize embedded in one of the missions.  My suggestion?  Take a few moments, have some fun and accept the Mission: Life challenge.  And after you do so, let us know what you think of your experience and if you learned anything new.

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About The Authors

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy Fios quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything Fios and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of Fios ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon Fios Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the Fios conversation.

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