Customers With Disabilities

High Ratings for Fiber to the Home Services in New Survey

by ‎08-12-2010 04:36 PM - edited ‎08-12-2010 04:38 PM

1371i33A6A8C79BC3C0D4We like to remind people that FiOS is a fiber to the home service. Not fiber to the neighborhood or to some other place in the feeder network. But fiber all the way to the home.

The distinction is important because FTTH offers advantages over other forms of consumer broadband. That’s why some recent survey results really got our attention.

According to a survey (pdf) commissioned by the Fiber to the Home Council, subscribers to fiber-to-the-home services like FiOS report higher satisfaction rates than consumers of other broadband access technologies. Read more...

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

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