Customers With Disabilities

86524989 (1).jpgWe spend a lot of time here talking about FiOS Internet and TV and for good reason.  However, there are still millions of households served by Verizon that choose between either Big Cable or our High-Speed Internet (also known as digital subscriber line) service delivered over our  robust copper network.


Today, we’re making that choice a lot easier for those of you not in areas where we offer FiOS.  Our new High Speed Internet bundle offers for new Verizon High Speed Internet customers have been loaded with more value, simplified in terms of structure, and we’ve removed both contract and early-termination requirements from Verizon’s services.


woman_laptop.jpgOn the heels of outperforming our East Coast competitors for the third year in a row for video services as cited by J.D. Power and Associates, our broadband Internet services have scooped up additional recognition from J.D. Power.


Verizon’s consumer broadband services – FiOS Internet and High Speed Internet (HSI) –outperformed all our competitors when it comes to overall customer satisfaction in the South region, according to the J.D. Power and Associates’ “2010 Internet Service Provider Residential Customer Satisfaction StudySM” released Thursday.


Verizon landline operations in Florida and Texas are considered part of the J.D. Power South region, and our broadband services outscored 12 other providers -- including our chief Florida competitor Bright House-- in overall satisfaction and two critical factors: performance and reliability, and offerings and promotions.




Fueling the Digital Generation With Broadband

by ‎02-22-2010 10:39 AM - edited ‎02-22-2010 12:51 PM

www2.JPGAs the dad of two young daughters, I'm well aware of how important technology and digital gadgets have become for youth in our hyper-connected society.

While I didn't touch my first computer until I was in college, my girls mastered their first mouse before they reached second grade. On certain occasions, including drive time, my wife allows them to text some of her friends on her Verizon smart phone. Read more...

‘Can You Really Get Those Speeds?'

by Employee ‎02-02-2010 02:16 PM - edited ‎02-02-2010 02:18 PM



Multichannel News shoots off skyrockets and throws confetti around its survey showing cable's rapid build outs of DOCSIS 3.0. And at Broadband Reports, there's much discussion of cable-provided Internet speeds of up to 105 megabits per second (Mbps), along with some commentary that the market is not ready for speeds that fast. And there is discussion of cable resetting its speed tiers in parity with Verizon's downstream speeds (NOT upstream, though; Verizon can do 35 Mbps upstream and cable can't touch that). Read more...

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About The Authors

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy Fios quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything Fios and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of Fios ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon Fios Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the Fios conversation.

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