Customers With Disabilities

Flooding-Verizon-140-West-St-Monday-Night.jpgVerizon is assessing damage and beginning to restore service to consumers, enterprise clients and government agencies after Hurricane Sandy's landfall Monday night (Oct. 29) along the southern New Jersey shore.

Despite massive flooding and the loss of commercial power in many locations, the company's networks are functioning well, with serious problems in lower Manhattan and stress in the greater New York metropolitan area.  Verizon is delivering a significant amount of calls and providing Internet connectivity as people stay in touch during and after this historic storm. 

Across the company's wireless, consumer and enterprise businesses, Verizon teams along the East Coast and in the Midwest are confronting a host of Sandy's effects - ranging from closed roads, high water, blizzard-like conditions and continued heavy rain and high winds, to downed trees and other debris - as they fan out to assess damage and bring back service for consumers and businesses.


For complete details on our efforts, as well as information on text-to-donate options in support of the Hurricane Sandy relief efforts, cilck here.  For regular updates on outages and service restoration efforts, please visit the following websites (each site is viewable via your mobile smartphone):


You can also follow Verizon on Twitter for the latest news and updates at @Verizon, @verizonbusiness, @VZWnews, @VerizonSupport and @VZWSupport.

October Surprise: Verizon is Ready for Frankenstorm Sandy

by Employee ‎10-26-2012 05:44 PM - edited ‎10-26-2012 06:37 PM

hurricane-sandy-or-perfect-storm.jpgVerizon is ready for Hurricane Sandy, and we want to make sure you are equally as prepared for this rare winter storm. Below are links to important resources to help you get ready for Sandy's potential arrival. For the most up-to-date news on our efforts, as well as emergency preparedness tips and advice, visit our Hurricane Sandy Community site. As always, is your main source for information in the event of a Verizon service outage.


General Preparedness


Verizon-Specific Information 


Track Sandy's progress with Google's Hurricane Sandy Crisis Map: 


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Bob Elek

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

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