Customers With Disabilities

Snowstorm Nemo Isn't "Clowning" Around

by Employee ‎02-08-2013 06:28 PM - edited ‎02-08-2013 06:33 PM

blizzard at home.JPGAs you can imagine, Verizon is hard at work making sure its ready for whatever Super Snowstorm Nemo brings its way. Residential customers should contact Verizon online at or call 1-800-VERIZON (1-800-837-4966) to report any service-related issue, while business customers should contact their regular customer service centers or account teams as needed. And don't forget to follow us on Twitter @Verizon and @VerizonSupport online or on your mobile devices for the latest news and updates.


Be Prepared: Nor'easter Approaching Sandy-Impacted Mid-Atlantic & Northeast

by Employee ‎11-06-2012 05:45 PM - edited ‎11-06-2012 05:47 PM

noreaster image.pngIt’s the last thing any of us want to hear in the aftermath of Hurricane Sandy. Forecasters at The Weather Channel are predicting that a nor’easter currently making its way up the East Coast will arrive in Sandy-impacted areas on Wednesday morning, Nov. 7, with strong winds, heavy rain, rough surf and cold temperatures. While this nor'easter won’t be nearly as intense as Superstorm Sandy, forecasters expect that some post-hurricane restoration work may be impacted.


Even as Verizon employees continue to work around-the-clock to restore services in the wake of Sandy, we’re also making preparations for this storm, as it may affect some Verizon customers – including those previously affected by Sandy.  This storm and resulting severe weather conditions could cause additional outages, and it may delay our efforts to restore services to those customers affected by Hurricane Sandy. If your services are affected by the nor’easter, please be assured that we will continue to work round-the-clock to restore them.


Be Prepared: Verizon readies itself, customers for Isaac

by Employee ‎08-27-2012 02:53 PM - edited ‎08-27-2012 02:54 PM

Hurricane-Image-440.pngLegend has it that Robert Baden-Powell, the founder of the Boy Scouts, was once asked about Scouting’s time-honored motto “Be Prepared.”


“Be prepared for what?” someone asked.


“Why,” responded Baden-Powell, “any old thing.”


As Tropical Storm (and potentially Hurricane) Isaac barrels through the Gulf of Mexico, Verizon is taking that motto to heart, readying its network and service operations for the worst the storm could possibly deal to our customers in Florida. From testing our backup generators at all of our facilities to readying our fleet of vehicles to respond at a moment’s notice, we’re trying to leave no stone unturned by planning for the worst but hoping for the best.


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