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AOL account being blocked by Verizon
kafpa
Enthusiast - Level 2
‎12-03-2014 04:40 PM

I have both a Verizon and AOL account.

I use my AOL account daily and recently was sending out Thank you's/Christmas greetings, so it appeared to be 'bulk' or spam mail.  Now any e-mails I send to my Verizon friends get kicked back.  Is there a way to be taken off of the blocked list?  If so, how?  Please advise as to the steps I should take.  Thanks.

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Re: AOL account being blocked by Verizon
Verizon_Support
Customer Service Rep
‎12-05-2014 04:16 PM

Hi Kafpa,

Are you getting any error message from Verizon Security Department?  If so, there should be an instruction of what group you should contact to get this issue resolved.  Please post back if problem still exist.

Thanks,

DSD

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Re: AOL account being blocked by Verizon
kafpa
Enthusiast - Level 2
‎12-11-2014 05:44 AM

There was no type of contact info at all.

The message I was getting was:

Reporting-MTA: dns; omr-m06.mx.aol.com
X-Outbound-Mail-Relay-Queue-ID: B090D70031757
X-Outbound-Mail-Relay-Sender: rfc822; {edited for privacy}
Arrival-Date: Wed, 3 Dec 2014 15:07:33 -0500 (EST)
Final-Recipient: rfc822; {edited for privacy}
Original-Recipient: rfc822;{edited for privacy}
Action: failed
Status: 4.4.2
Diagnostic-Code: X-Outbound-Mail-Relay; lost connection with
relay.verizon.net[206.46.232.11] while receiving the initial server
greeting

The e-mails are finally going through.....it took about a week for verizon.net e-mail to get through.

Not sure if there is something I could do or some place to call in the event this happens again.

Thanks,

Karen

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Re: AOL account being blocked by Verizon
kafpa
Enthusiast - Level 2
‎12-11-2014 08:22 AM

So it is starting again today....I send out e-mails to people I use to work with - I do them 50 at a time....

I was on my 3rd one and got the message below - this will continue to happen for at least 5 days!  Not sure why they keep doing this!  Is there a way to get my e-mail on a non-spammer list?????

I am not a spammer - I am just communicating information!

Email Returned Something went wrong.

We were unable to deliver your message to the following address

{edited for privacy}@verizon.net

because: Network connection timed out

The network issue will be resolved. Try waiting a bit and then resending your message.

If that does not work, consider contacting your recipient(s) through an alternative means.

Send/Receive Log is attached. More information about type 5.4.2 delivery errors are available if you want or need it.


The attachment is this:

Reporting-MTA: dns; omr-m08.mx.aol.com
X-Outbound-Mail-Relay-Queue-ID: EDB0F7038B67A
X-Outbound-Mail-Relay-Sender: rfc822; {edited for privacy}@aol.com
Arrival-Date: Thu, 11 Dec 2014 10:36:18 -0500 (EST)
Final-Recipient: rfc822; {edited for privacy}@verizon.net
Original-Recipient: rfc822;{edited for privacy}@verizon.net
Action: failed
Status: 4.4.2
Diagnostic-Code: X-Outbound-Mail-Relay; conversation with
relay.verizon.net[206.46.232.11] timed out while sending end of data --
message may be sent more than once

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