Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

All of a sudden, I can't send emails with my HTC One phone

Posts: 1
Registered: ‎08-18-2017

All of a sudden, I can't send emails with my HTC One phone

Message 1 of 1

 I am a Verizon Yahoo email customer.  My phone stopped sending emails.   I try to send an email  and I get a message that says "unable to send mail - account settings are incorrect."  I then go to the settings, enter them, they authenticate, I try to send an email and get the same error.  My email works fine on my laptop and on-line, just not on my phone.


I've had this issue for a while now, but I used to be able to uninstall the updates and mail would work again.  Now there's no option to uninstall the updates so I'm stuck.


Any ideas?


How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title