I am having problems with my outgoing setting on my Mac. I have checked and rechecked and can't see where the problem is. I get a connection error message evry time I try and send a verizon e-mail. Gmail works fine and the same settings on my Ipad works. Can someone please help.
I just began experiencing the same kind of problem this afternoon using Apple Mail 5.2 under MacOSX 10.7.3. I checked and my settings are correct (according to Verizon's site) and nothing has changed from before. Tried using the Verizon support live chat and that was not helpful.
06-22-2012 08:29 PM - edited 06-22-2012 08:31 PM
I'm having similar issues -- I am curious: Is your outgoing mail server "outgoing.yahoo.verizon.net" or "outgoing.verizon.net" ?
I have the Verizon Yahoo service for FIOS on my Macs at home -- one that seems to be getting flakier by the day.
Inbound mail is coming in fine, but outbound service is stopped dead for my " firstname.lastname@example.org" e-mail account.
Outgoing (and incoming) email from GMail, iCloud, and private domain email addresses are working fine, but the outgoing mail is not going out via "outgoing.yahoo.verizon.net" with the following settings:
OUTGOING MAIL SERVER: outgoing.yahoo.verizon.net
OUTGOING PORT No.: 465
Username: username (without @verizon.net)
Mail Client: Apple Mail version 5.2 (1278)
Mac OSX 10.7.4
I'm tempted to dump the whole Yahoo portal thing and go to the "plain vanilla" Verizon mail service settings, but I know I will have to coordinate that move through FOIS tech support. Want to find out if other Mac users on the Verizon FIOS service are having similar challenges with outbound mail from outgoing.yahoo.verizon.net, and if those that just use outgoing.verizon.net are having similar issues (no outgoing mail)?
06-22-2012 09:10 PM - edited 06-22-2012 09:13 PM
In my thread "Settings good Email won't go to devices nobody believes me" I am trying to find a solution for what happens after you dump yahoo. Now I can't access email with apple mail, iphone, or ipad although they worked just fine up until the moment I changed my Verizon experience. Weird. And the devices also work fine with Verizon accounts not previously associated with yahoo! I have spent many hours on the phone trying to get this issue resolved. Right now I'm awaiting results of a ticket put in with Verizon this afternoon.
I followed the process outlined by Hubrisnxs to change my Online Experience to "plain vanilla" Verizon as follows:
Once I did this, I adjusted the mail server settings in Apple Mail (v. 5.2, OSX 10.7.4) as follows, and have had no difficulty sending or receiving e-mail messages on my email@example.com account, unlike my experience the past couple weeks with the Verizon Yahoo! outgoing e-mail server settings. Follow the example below, and compare them to the settings you are using on your home Mac. Hope this gives you the specifics you are looking for...
Information repeated here as an example for the fictional account: firstname.lastname@example.org (password = Example1)
Mail server settings
In Apple Mail, use the above information as follows -- In Mail version 5.2 for Mac OSX 10.7.x:
06-22-2012 10:25 PM - edited 06-22-2012 10:26 PM
Update: I just now verified that the incoming and outgoing mail server settings work as expected for my Verizon e-mail account from my iPad. Hope this helps you to troubleshoot your issue.