Attachment Size Discrepancy

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Contributor
Contributor
Posts: 3
Registered: ‎11-17-2014

Attachment Size Discrepancy

Message 1 of 7
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When I attach a .pdf file to an email (with only one line of text) the attachment size increases dramatically. For example if the size is really 6.5 MB Verizon shows it to be 8.4 MB after its attached.  When this happens the email won't send.  This is a fairly recent development (last two or three months) as far as sending.  Some months ago (July and before) I was able to attach a .pdf file of 7.1 to 7.4 MB and it would send.   Now an even smaller file won't go through.

 

Verizon's policy of severely limiting attachements is bad enough as it is but inflating the size of files to make them un-sendable is another stab in the heart.

 

What maxium actual size file will send?    

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Attachment Size Discrepancy

Message 2 of 7
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Best of my awareness is 8mb in total including headers footers body message meaning text signatures backgrounds etc. Pop email clients are 20 mb.

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Contributor
Contributor
Posts: 3
Registered: ‎11-17-2014

Re: Attachment Size Discrepancy

Message 3 of 7
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Any idea as to why a 6.5MB pdf file would show up as an attachment of 8.4MB? 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Attachment Size Discrepancy

Message 4 of 7
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do you have signatures or background images, also headers or footers,  size and qty of text in the body?

 

 

Do a test, open outlook and compose the very same message, and see what the size of the email becomes. 

 

If it's near identical then you can feel comfortable that it's not artificially being inflated.

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Contributor
Contributor
Posts: 3
Registered: ‎11-17-2014

Re: Attachment Size Discrepancy

Message 5 of 7
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Ii don't have Outlook.  However I did the following test in teh Verizon email system:

 

Sent a message to one recipient without attachments - message size at recipient's end is shown as 2 KB.

 

Sent same message with a pdf file having a file size of 6.7MB. - message size at recipient's end shows to be 8.7MB.  

 

When I sent the second email (with attachment) the following message pops up:

 

 

Compose Email

 

We were unable to perform your request.  Please try again.

 

 

When this happens it gives the impression that the email might not have gone through.  That belief is reinforced because the email that has the attachment doesn't show up in my Sent folder.  I suppose the pop-up could be referring to an attempt to save the message to the Sent folder. 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Attachment Size Discrepancy

Message 6 of 7
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yeah that makes it appear as if there is a lot of overhead,  I couldn't account for it personally,   but I would imagine encryption would play a role in it.    

 

You might need to switch over to a outlook or similar to get messages like that to send, or use a different service like gmail or outlook or yahoo

Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Attachment Size Discrepancy

Message 7 of 7
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I just tested this out. I started with an 8.1 GB PDF file, attached it to a 10 word email and sent it through zoho mail toa netzero account and my VZ wemail account I use the ree version of zoho to view, manage, and send my verizon mail). It was sent successfully. I can open the attachemnt from other email clients (netzero) as well as the VZ account. I am using foxit reader free version also.

PS the total size of the sent email is 11 MB.

 http://free-email-services-review.toptenreviews.com/zoho-review.html

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