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In outlook, try changing your outgoing SMTP port to 2525. This has worked for me since Verizon blocked port 25.
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I'm bumping this because as of Sept 1, 2011, verizon mail servers are not sending email for 3 of our machines running Windows 7 - the error as before is:
"The connection to the server has failed. Subject 'test', Account: 'velozen', Server: 'outgoing.verizon.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"
This error happens only on WIN 7 OS machines, emails sent using these settings on WIN XP machines go through fine.
Emails sent before Sept 1, using the WIN 7 machines went through fine.
I've tried any number of different ports, all not successful, all the same error.
I've tried 4 different email client programs - Windows Live Mail, WIndows Mail, Thunderbird and Pegasus - these errors occurr regardless of the email client used.
So these errors are either due to some non-std implementation of how verizon servers receive smtp requests from WIN 7
or
some WIN 7 update caused a problem on how smtp requests are now sent to verizon servers.
or
there were changes made to verizon servers which is not allowing them to properly authenticate smtp requests from users using WIN 7.
In any case this is a major problem and needs to be addressed by verizon tech, and quickly resolved.
I have a number of clients whom I help with IT services and many of them are at wits end as to why they can't send emai lfrom their newer machines.
Verizon, let's get this fixed!
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Not sure if you are saying you are using ssl or not. For SSL the outgoing port is 465.
Suggested/required settings
pop3
outgoing requires authentication
outgoing.verizon.net 587, 465(SSL)
Incoming.verizon.net 110, 995(SSL)
Apop is supported for password authentication
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I've been having the same issues for about a week now, using Outlook 2007. Outgoing port using SSL 465 did not work for me, but switching to 587 did. Thanks for the tip! Working now (at least until Verizon changes ports again and doesn't tell anybody - and here's hoping Verizon updates its setup instructions for using third-party email programs).
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Not using SSL
plain vanilla smtp, using the port they are now requiring, 587, with acct authentication
recent developments on this:
2 of the machines are portables (laptop and a netbook) one uses WIN 7 Ultimate other is Win 7 home
BOTH machines have no problems SENDING when they are using a connection from any other service provider (Cox Com cable, COMCAST)
using these providers to relay smtp to outgoing.verizon.net, using port 587 and authenticating - sending mail is no problem!
bringing the machines back to the ranch, with not settings changes, where the connection is thru verizon - no dice - verizon server will not accept the smtp request....
again this is only for WIN 7 machines - the XP machines on the same line have no problems sending and the portable XP machines also send without issue either thru verizon or thru COX (to outgoing.verizon.net).
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