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Can't delete email from webmail

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Contributor
Contributor
Posts: 2
Registered: ‎09-10-2011

Can't delete email from webmail

Message 1 of 3
(938 Views)

I am not an internet guru. The new webmail interface is extremely difficult to use. Before you could delete email without opening it. I have 428 messages in my box. 400 are junk that need to be deleted. It takes at least 10 seconds to open a message and another 10 seconds to delete it. I am using my Verizon wireless signal which makes opening email slower.  Why can't I mark a message and then delete it?  The new interface makes the message open when you mark it. There has to be an easier way to manage email. Any help greatly appreciated.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Can't delete email from webmail

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(917 Views)

After you login to the Verizon.com site, click the link for VIEW ALL EMAILS. From this view, you can use the checkmark boxes to select multiple emails for deletion.

Anthony_VZ

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Contributor
Contributor
Posts: 2
Registered: ‎09-10-2011

Re: Can't delete email from webmail

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(867 Views)

Thank you. That is what I believed should happen before. If you keep clicking the boxes fast enough, your solution works. But if you click just one box it opens the email. Speed is the answer. Now I will mark everything quickly then go back and unmark the good emails.

 

Thanks

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