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Can't delete email from webmail
emailuser
Enthusiast - Level 1
‎09-10-2011 04:45 PM

I am not an internet guru. The new webmail interface is extremely difficult to use. Before you could delete email without opening it. I have 428 messages in my box. 400 are junk that need to be deleted. It takes at least 10 seconds to open a message and another 10 seconds to delete it. I am using my Verizon wireless signal which makes opening email slower.  Why can't I mark a message and then delete it?  The new interface makes the message open when you mark it. There has to be an easier way to manage email. Any help greatly appreciated.

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Re: Can't delete email from webmail
Anthony_VZ
Master - Level 3
‎09-12-2011 08:34 PM

After you login to the Verizon.com site, click the link for VIEW ALL EMAILS. From this view, you can use the checkmark boxes to select multiple emails for deletion.

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Re: Can't delete email from webmail
emailuser
Enthusiast - Level 1
‎09-23-2011 06:46 AM

Thank you. That is what I believed should happen before. If you keep clicking the boxes fast enough, your solution works. But if you click just one box it opens the email. Speed is the answer. Now I will mark everything quickly then go back and unmark the good emails.

Thanks