Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Can't delete email

Reply
Contributor
Contributor
Posts: 1
Registered: ‎11-16-2012

Can't delete email

Message 1 of 7
(1,276 Views)

When selecting the check box to delete mail items the emails won't disappear from webmail. I've tried Firefox and IE, spoken to several Verizon help techs to no avail. My neighbor has never had this issue. It happens regardless how many times I try to delete them selecting the check next to the email.

6 REPLIES 6
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Can't delete email

Message 2 of 7
(1,150 Views)

Sorry to hear about the troubles with your email. This does sound like something tied to the computer itself. Have you tried deleting the emails from another computer?

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
Contributor
Posts: 2
Registered: ‎07-15-2012

Re: Can't delete email

Message 3 of 7
(1,080 Views)
I'm having the same problem.
Contributor
Contributor
Posts: 1
Registered: ‎12-31-2013

Re: Can't delete email

Message 4 of 7
(875 Views)

My issue seems pretty simple however can't seem to find out how. I currently have Verizon email on home computer as well as on my I-phone. Everything is working great with the exception of deleting messages. When I delete an email from either device, it does not sync with the other device. Basically if I delete an email from home, it will not delete on my phone therefore I have to delete it from my phone as well so I am deleting the message twice. Sending emails, receiving emails, etc are fine as they do sync. It is obviously a setting somewhere that even after numerous trys, I can't seem to find. Any ideas???Smiley Frustrated

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,423
Registered: ‎05-16-2009

Re: Can't delete email

Message 5 of 7
(870 Views)

In Search Box...

TYPE: Deleting emails on iphone & Verizon Server

Read post by somegirl....3/29/2012

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Contributor
Contributor
Posts: 1
Registered: ‎12-31-2013

Re: Can't delete email

Message 6 of 7
(858 Views)

I have verizon/yahoo email service and I can't delete my spam email. Also, no email listing is shown on my home page, only the word "loading" is shown.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't delete email

Message 7 of 7
(838 Views)

@jrroberts wrote:

My issue seems pretty simple however can't seem to find out how. I currently have Verizon email on home computer as well as on my I-phone. Everything is working great with the exception of deleting messages. When I delete an email from either device, it does not sync with the other device. Basically if I delete an email from home, it will not delete on my phone therefore I have to delete it from my phone as well so I am deleting the message twice. Sending emails, receiving emails, etc are fine as they do sync. It is obviously a setting somewhere that even after numerous trys, I can't seem to find. Any ideas???Smiley Frustrated


Its the nature POP service.  The mail is downloaded to your device.  You may delete it from the server, but not the downloaded copy on other devices/computer.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.