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Can't delete email

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Cindy12
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Contributor
Posts: 1
Registered: ‎11-16-2012

Can't delete email

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When selecting the check box to delete mail items the emails won't disappear from webmail. I've tried Firefox and IE, spoken to several Verizon help techs to no avail. My neighbor has never had this issue. It happens regardless how many times I try to delete them selecting the check next to the email.

6 REPLIES 6
Anthony_VZ
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Posts: 3,216
Registered: ‎02-24-2011

Re: Can't delete email

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Sorry to hear about the troubles with your email. This does sound like something tied to the computer itself. Have you tried deleting the emails from another computer?

Anthony_VZ

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kdsue
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Posts: 2
Registered: ‎07-15-2012

Re: Can't delete email

Message 3 of 7
(1,296 Views)
I'm having the same problem.
jrroberts
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Registered: ‎12-31-2013

Re: Can't delete email

Message 4 of 7
(1,091 Views)

My issue seems pretty simple however can't seem to find out how. I currently have Verizon email on home computer as well as on my I-phone. Everything is working great with the exception of deleting messages. When I delete an email from either device, it does not sync with the other device. Basically if I delete an email from home, it will not delete on my phone therefore I have to delete it from my phone as well so I am deleting the message twice. Sending emails, receiving emails, etc are fine as they do sync. It is obviously a setting somewhere that even after numerous trys, I can't seem to find. Any ideas???Smiley Frustrated

TomH309
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Posts: 1,429
Registered: ‎05-16-2009

Re: Can't delete email

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In Search Box...

TYPE: Deleting emails on iphone & Verizon Server

Read post by somegirl....3/29/2012

 

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE
loopol
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Posts: 1
Registered: ‎12-31-2013

Re: Can't delete email

Message 6 of 7
(1,074 Views)

I have verizon/yahoo email service and I can't delete my spam email. Also, no email listing is shown on my home page, only the word "loading" is shown.

tns2
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Posts: 4,437
Registered: ‎12-16-2012

Re: Can't delete email

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@jrroberts wrote:

My issue seems pretty simple however can't seem to find out how. I currently have Verizon email on home computer as well as on my I-phone. Everything is working great with the exception of deleting messages. When I delete an email from either device, it does not sync with the other device. Basically if I delete an email from home, it will not delete on my phone therefore I have to delete it from my phone as well so I am deleting the message twice. Sending emails, receiving emails, etc are fine as they do sync. It is obviously a setting somewhere that even after numerous trys, I can't seem to find. Any ideas???Smiley Frustrated


Its the nature POP service.  The mail is downloaded to your device.  You may delete it from the server, but not the downloaded copy on other devices/computer.

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