Can't get Verizon email using VZW Today on basic phone

[Phone411]

Have basic phone. Trying to get email through VZW today. mw2.vzwwap.com/email.... The link to the Verizon email will not work. The link to Yahoo email works fine. This link doesn't work--wapp.verizon.net/portal/wapmail/LoginWap.aspx?carrier=vzw
Verizon wireless said to contact Verizon Fios. Fios has told me it's a wireless website problem. Who can I contact to get help with this problem? The Yahoo email works fine from VZW Today, but the Verizon email link redirects to Verizon.com and eventually prompts to download the Fios app, which cant be done on a basic phone.

[Verizon_Support]

Good morning,

By basic phone, do you mean "not a smart phone"?  What kind of phone is it?  Have you ever been able to access your @verizon.net email from this particular phone?

~Eva