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Can't get Verizon email using VZW Today on basic phone

Can't get Verizon email using VZW Today on basic phone

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Contributor
Contributor
Posts: 1
Registered: ‎05-12-2015
Message 1 of 2
(4,100 Views)
Have basic phone. Trying to get email through VZW today. mw2.vzwwap.com/email.... The link to the Verizon email will not work. The link to Yahoo email works fine. This link doesn't work--wapp.verizon.net/portal/wapmail/LoginWap.aspx?carrier=vzw
Verizon wireless said to contact Verizon Fios. Fios has told me it's a wireless website problem. Who can I contact to get help with this problem? The Yahoo email works fine from VZW Today, but the Verizon email link redirects to Verizon.com and eventually prompts to download the Fios app, which cant be done on a basic phone.
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Employee Employee
Employee
Posts: 3,190
Registered: ‎04-10-2013
Message 2 of 2
(4,056 Views)

Good morning,

 

By basic phone, do you mean "not a smart phone"?  What kind of phone is it?  Have you ever been able to access your @verizon.net email from this particular phone?

 

~Eva

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