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Can't get into Verizon emails

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aprilshowers
Contributor
Contributor
Posts: 3
Registered: ‎11-21-2012

Can't get into Verizon emails

Message 1 of 6
(2,356 Views)

Have had my account for a over a year.  Used to have problems getting into my emails quite frequently whenever Verizon would "redesign" or "upgrade"  (usually over the weekend).  However, didn't have any issues for quite a while, until this latest "redesign."  

 

Since this started happening about 3 days ago,  there are times when my emails are actually loaded and then I get a message letting me know my session was "de-activated ... click OK" or my session was "timed out."  The bottom line is that I can't get into my emails.  At some point in time, I got a message from Safari that there were too many redirects.  Switched to Google Chrome, but I still have the problem.  Due to my daughter's help, I can actually view emails on Outlook Express, but I need to get my list of Contacts from verizon.net.  Any help would be appreciated.  Happy Thanksgiving!

 

5 REPLIES 5
JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Can't get into Verizon emails

Message 2 of 6
(2,329 Views)

Use Safari (and ignore the redirect messages) or better yet use Mozilla Firefox and get your contacts then just stop using Webmail.

 

The Lithium Software sux !!
topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Re: Can't get into Verizon emails

Message 3 of 6
(2,326 Views)

Every change that is made to the Verizon site makes more problems for users.  I wish they would fix what is wrong and leave it alone for about five years.

aprilshowers
Contributor
Contributor
Posts: 3
Registered: ‎11-21-2012

Re: Can't get into Verizon emails

Message 4 of 6
(2,240 Views)

Thanks, Dave.  I was traveling and when I tried webmail again today, it worked!!  However, I will definitely look into your suggestion, so as to avoid problems in the future 🙂

aprilshowers
Contributor
Contributor
Posts: 3
Registered: ‎11-21-2012

Re: Can't get into Verizon emails

Message 5 of 6
(2,238 Views)

Thanks for your comment, topdog.  I couldn't agree with you more!  After not having tried webmail in a couple of days, I did today ... and it worked! 

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Can't get into Verizon emails

Message 6 of 6
(2,237 Views)

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The Lithium Software sux !!
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