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Can't get into Verizon emails

Can't get into Verizon emails

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Contributor aprilshowers
Contributor
Posts: 3
Registered: ‎11-21-2012
Message 1 of 6
(1,649 Views)

Have had my account for a over a year.  Used to have problems getting into my emails quite frequently whenever Verizon would "redesign" or "upgrade"  (usually over the weekend).  However, didn't have any issues for quite a while, until this latest "redesign."  

 

Since this started happening about 3 days ago,  there are times when my emails are actually loaded and then I get a message letting me know my session was "de-activated ... click OK" or my session was "timed out."  The bottom line is that I can't get into my emails.  At some point in time, I got a message from Safari that there were too many redirects.  Switched to Google Chrome, but I still have the problem.  Due to my daughter's help, I can actually view emails on Outlook Express, but I need to get my list of Contacts from verizon.net.  Any help would be appreciated.  Happy Thanksgiving!

 

5 REPLIES 5
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Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012
Message 2 of 6
(1,622 Views)

Use Safari (and ignore the redirect messages) or better yet use Mozilla Firefox and get your contacts then just stop using Webmail.

 

The Lithium Software sux !!
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Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009
Message 3 of 6
(1,619 Views)

Every change that is made to the Verizon site makes more problems for users.  I wish they would fix what is wrong and leave it alone for about five years.

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Contributor aprilshowers
Contributor
Posts: 3
Registered: ‎11-21-2012
Message 4 of 6
(1,533 Views)

Thanks, Dave.  I was traveling and when I tried webmail again today, it worked!!  However, I will definitely look into your suggestion, so as to avoid problems in the future 🙂

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Contributor aprilshowers
Contributor
Posts: 3
Registered: ‎11-21-2012
Message 5 of 6
(1,531 Views)

Thanks for your comment, topdog.  I couldn't agree with you more!  After not having tried webmail in a couple of days, I did today ... and it worked! 

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Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012
Message 6 of 6
(1,530 Views)

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The Lithium Software sux !!
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