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Can't send or receive email

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Hodag1
Contributor
Contributor
Posts: 4
Registered: ‎02-26-2017

Can't send or receive email

Message 1 of 4
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The other day I entered a wrong secret question answer while trying to access my verizon.net account and was locked out. I subsequently was able to acess my verizon.net mail from the web site and changed my password.  I am currently able to access my mail directly from verizon.net but cannot download my mail or send from my ipod, my ipad or my desktop via my email client which I think is outlook.  It says I have a bad password or ID. But both are correct. All account information is correct on each client account. Any ideas?

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't send or receive email

Message 2 of 4
(2,241 Views)

Check your server name, port settings and that you have SSL/TLS set.  Make sure you have password required and in the clear.  In some cases you will need to have yourid@verizon.net set rather than just yourid.

 

Once you are converted to AOL mail your password at the verizon site and the aol site are changed seperately.

Hodag1
Contributor
Contributor
Posts: 4
Registered: ‎02-26-2017

Re: Can't send or receive email

Message 3 of 4
(2,140 Views)

Done all that..everything is set up correctly. I can go to the verizon web page and get my mail but cannot get it on my client devices (desktop, ipod, ipad).  All quit when I changed the password on the verizon site. Have changed the setups on all devices to he correct new password but no dice. Even deleted old account and set up new account. Nothing works.

TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,428
Registered: ‎05-16-2009

Re: Can't send or receive email

Message 4 of 4
(2,098 Views)

These settings are working for me.iPhone Email settings iOS 11 1 1iPhone Email settings iOS 11 1 1

 

 

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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