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Can't view emails
fishingeddie
Enthusiast - Level 3
‎05-20-2011 04:29 AM

After I log into My Verizon, I can see the list of emails in the preview window. When I click on "View all Emails", I get logged off of My Verizon. Is anyone else having these issues?

Verizon - what kind of hackers are writing your software? Did they ever hear of the word "TESTING"?

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Re: Can't view emails
lindamags
Newbie
‎05-20-2011 04:44 AM

I'm having the same problem.  I guess it's something with Verizon.

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Re: Can't view emails
lf214
Newbie
‎05-20-2011 05:22 AM

YUP!  cant get to my emails!!!   ARGGGGGHHHHHH

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Re: Can't view emails
mcorbo
Contributor - Level 2
‎05-20-2011 06:23 AM

Having the same problem, but only on the account that I was forced to switch over to the horrible new email version.  The account that was not switched still works fine.

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Re: Can't view emails
fishingeddie
Enthusiast - Level 3
‎05-20-2011 06:30 AM

Tried to bypass the Verizon Home Page and log in directly to the verizon.net email. Getting a time out message "

"Your session has been timed out. Please Try Again !" and back to the logon screen".
 
WHAT A PIECE OF CRAP!!!!
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Re: Can't view emails
lf214
Newbie
‎05-20-2011 06:34 AM

Just talked to verizon support...

"there is a known issue with email that is affecting many people.  They are working on it, there is no ETA for when it will be resolved".

Thanks verizon!

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Re: Can't view emails
bnc21
Enthusiast - Level 2
‎05-20-2011 06:42 AM

Verizon is something else ....

The only question I have is how many hours/days will it take for them to fix this ?

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Re: Can't view emails
fishingeddie
Enthusiast - Level 3
‎05-20-2011 06:58 AM

I also just IMed verizon support using their Live Chat feature. Here's their answer - "at this moment there is an outage on the email service, that is why this is happening when you try to view your email, i do apologize for the inconvenience, it may take from 24-48 hours to be solve"

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Re: Can't view emails
bbnj2
Newbie
‎05-20-2011 09:36 AM

I've been having the same problem today too.

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Re: Can't view emails
DougVZ1
Specialist - Level 1
‎05-20-2011 10:03 AM

There was an issue earlier this week that we were told had been resolved.

I am looking into this current issue you're having, and will try to get an answer ASAP.

Doug

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