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Cannot access my email

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susaninva2
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Contributor
Posts: 1
Registered: ‎06-25-2015

Cannot access my email

Message 1 of 2
(754 Views)

I keep getting a message that "authentication failed" when I try to receive or send mail.  When I tried to login to my account through Verizon I am told that my password is not valid.  I only have email through Verizon and I have never changed my password.  Strangely, I have two subaccounts tied to my main account and they can send and receive just fine.  HELP!

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MyView
Contributor
Contributor
Posts: 2
Registered: ‎02-23-2013

Re: Cannot access my email

Message 2 of 2
(680 Views)

Are you accessing via webmail or Outlook?

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