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Cannot access webmail using Internet Explorer 11
miked6991
Newbie
‎07-15-2014 06:27 PM

When I log in to webmail using IE 11,  after I type in my user id and password it appears it cannot complete the log in  proceess. The webmail page does not load yet it shows on the main page that I am signed in.

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Re: Cannot access webmail using Internet Explorer 11
doctorD2
Newbie
‎07-16-2014 12:08 PM

Dear miked6991,

One tactic that I use to resolve this issue is to set one of my home pages to https://mail.verizon.com/webmail/ . I utilize Microsoft Internet Explorer 11 also.  Just try this suggestion and see if it resolves your issue.

Sincerely,

doctorD  Smiley Happy

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Re: Cannot access webmail using Internet Explorer 11
Telcoguru
Master - Level 1
‎07-19-2014 03:36 AM

Have you tried using the compatibility view settings in Internet Explorer for that web page?

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Re: Cannot access webmail using Internet Explorer 11
miked6991
Newbie
‎07-23-2014 09:34 AM

Thank You. Contacted Tech support and will need to re-install IE 11.

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Re: Cannot access webmail using Internet Explorer 11
tns2
Community Leader
Community Leader
‎07-23-2014 09:56 AM

Don't believe that.  Its very very unlikely to be true.

More likely

  • something bad in cache (flush your cache)
  • possible page that need to be run in compatibility mode
  • pages blocked by pop up blocker or Virus/spam/internet protection.
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Re: Cannot access webmail using Internet Explorer 11
LawrenceC
Moderator Emeritus
‎09-05-2016 01:08 PM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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