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Cannot access webmail using Internet Explorer 11

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miked6991
Contributor
Contributor
Posts: 4
Registered: ‎09-02-2010

Cannot access webmail using Internet Explorer 11

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When I log in to webmail using IE 11,  after I type in my user id and password it appears it cannot complete the log in  proceess. The webmail page does not load yet it shows on the main page that I am signed in.

5 REPLIES 5
doctorD
Contributor
Contributor
Posts: 2
Registered: ‎07-16-2014

Re: Cannot access webmail using Internet Explorer 11

Message 2 of 6
(1,940 Views)

Dear miked6991,

 

One tactic that I use to resolve this issue is to set one of my home pages to https://mail.verizon.com/webmail/ . I utilize Microsoft Internet Explorer 11 also.  Just try this suggestion and see if it resolves your issue.

 

Sincerely,

 

doctorD  Smiley Happy

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Cannot access webmail using Internet Explorer 11

Message 3 of 6
(1,912 Views)

Have you tried using the compatibility view settings in Internet Explorer for that web page?

miked6991
Contributor
Contributor
Posts: 4
Registered: ‎09-02-2010

Re: Cannot access webmail using Internet Explorer 11

Message 4 of 6
(1,887 Views)

Thank You. Contacted Tech support and will need to re-install IE 11.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Cannot access webmail using Internet Explorer 11

Message 5 of 6
(1,885 Views)

Don't believe that.  Its very very unlikely to be true.

 

More likely

  • something bad in cache (flush your cache)
  • possible page that need to be run in compatibility mode
  • pages blocked by pop up blocker or Virus/spam/internet protection.
LawrenceC
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Posts: 10,581
Registered: ‎03-18-2013

Re: Cannot access webmail using Internet Explorer 11

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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