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Cannot access webmail using Internet Explorer 11

Cannot access webmail using Internet Explorer 11

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Contributor
Contributor
Posts: 4
Registered: ‎09-02-2010
Message 1 of 6
(1,717 Views)

When I log in to webmail using IE 11,  after I type in my user id and password it appears it cannot complete the log in  proceess. The webmail page does not load yet it shows on the main page that I am signed in.

5 REPLIES 5
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Contributor
Contributor
Posts: 2
Registered: ‎07-16-2014
Message 2 of 6
(1,683 Views)

Dear miked6991,

 

One tactic that I use to resolve this issue is to set one of my home pages to https://mail.verizon.com/webmail/ . I utilize Microsoft Internet Explorer 11 also.  Just try this suggestion and see if it resolves your issue.

 

Sincerely,

 

doctorD  Smiley Happy

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008
Message 3 of 6
(1,655 Views)

Have you tried using the compatibility view settings in Internet Explorer for that web page?

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Contributor
Contributor
Posts: 4
Registered: ‎09-02-2010
Message 4 of 6
(1,630 Views)

Thank You. Contacted Tech support and will need to re-install IE 11.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 5 of 6
(1,628 Views)

Don't believe that.  Its very very unlikely to be true.

 

More likely

  • something bad in cache (flush your cache)
  • possible page that need to be run in compatibility mode
  • pages blocked by pop up blocker or Virus/spam/internet protection.
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Moderator Moderator
Moderator
Posts: 9,542
Registered: ‎03-18-2013
Message 6 of 6
(909 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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