Cannot turn off spam detector
MikeNoWheels
Enthusiast - Level 1

I am trying to turn off Spam Detector, but whenever I go to Settings/Email/Spam Detector all I get is the "Processing" message at the top of the window with the spinning circle.  It never actually fetches my Spam settings or offers me the opportunity to change my settings.

Any help would be greatly appreciated

Mike

Re: Cannot turn off spam detector
Ian_VZ
Contributor - Level 1

Hi Mike, I'm sorry to hear about your troubles with the spam detector.  The issue sounds like it may be related to your browser.  Have you had the chance to try another browser, i.e.. Internet Explorer, or Mozilla Firefox.  I've tested with a few accounts here and haven't come across any issues with getting to these settings.  Let us know if this resolves your issue, or if we need to move further along in troubleshooting your account.  Thanks.