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Change password for Verizon Yahoo linked account

Change password for Verizon Yahoo linked account

Contributor alvinanol
Posts: 1
Registered: ‎10-12-2017
Message 1 of 2

Hi, my Yahoo account was recently hacked and I was encouraged to change the password. But because it was linked to a Verizon FiOS account, I was redirected from Yahoo to Verizon. But I don't have Verizon credentials to help change the password. After exchanging emails with the Yahoo team, their only recommendation was to have the Verizon and Yahoo accounts unlinked. Can you please unlink my Yahoo and Verizon accounts so I can resolve this issue? My Verizon Yahoo email account is {edited for privacy}

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,744
Registered: ‎11-04-2008
Message 2 of 2

You willneed to try support.

1800Verizon or twitter @verizonsupport.

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