×

Switch Account

Creating an email sub-account

Creating an email sub-account

SOLVED
Reply
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-13-2010
Message 1 of 6
(3,944 Views)

We've got an email account @verizon.net that uses yahoo.verizon.net servers. I haven't been able to find how to create a sub-account.

 

Help appreciated.

5 REPLIES 5
Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,391
Registered: ‎05-16-2009
Message 2 of 6
(3,922 Views)

Hope this answers your questions

Manage Your Sub accounts

https://www.verizon.com/support/residential/internet/fiosinternet/account+tools/account+management+t...

 


If you are the original poster (OP) and your issue is solved, please remember to click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,391
Registered: ‎05-16-2009
Message 3 of 6
(3,920 Views)

Also look here

 

Set up and Manage Sub Accounts

 

https://www.verizon.com/support/Residential/Internet/FiosInternet/Email/Setup+And+Use/QuestionsOne/8...

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Highlighted
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-13-2010
Message 4 of 6
(3,874 Views)

The 1st time I tried to create the sub-account, I got an error --but it gave me a form to fill out to create the account and then gave the error when I clicked to create it.

 

Now, I'm unable to login to verizon/yahoo. After I enter my password the info on the bottom left of the screen  shows "waiting for verizon.edit.client.yahoo.com..." is blinking over and over and it doesn't connect.

 

A rep at verizon told me that they had discontinued subaccounts in january but he said he would try to do it anyway. I had been on the phone for 2 or 3 hours with them and didn't have the time at that point to continue.

Highlighted
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013
Message 5 of 6
(3,870 Views)

Yahoo portal partners cannot create new sub accounts that gets email service. You can create a sub account that is for use only on the Verizon end.

In January they stopped giving email service all together to any new customers. Anyone that created email before then will have normal use of email service.

Your options are to use someone else for email service or remove the Yahoo portal from the entire account via the profile section of the primary user id. There will be a change experience option at the bottom of profile section of Verizon.com (Not the webmail page). Follow instructions and back up all emails on Yahoo

Highlighted
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-13-2010
Message 6 of 6
(3,849 Views)

I was able to access the subaccounts using internet explorer. (I had been using firefox which kept giving errors). There were alot of subaccounts listed that I had forgotten and I was able to delete them. Going to create a new one next. Thanks.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.