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E-Mail Set Up with Outlook

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ComputerDummy
Contributor
Contributor
Posts: 1
Registered: ‎08-17-2014

E-Mail Set Up with Outlook

Message 1 of 2
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I set up my email account and all of my previously received e mails successfully downloaded into my new 2013 Outlook.

 

However none of my previously sent e mails downloaded.  Can anyone help me with this?

 

Thank you.

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somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: E-Mail Set Up with Outlook

Message 2 of 2
(729 Views)

Due to Verizon's choice of protocols (POP), the only folder that will download to your email client is the inbox. The Sent folder will not download, nor will any custom created folders, Trash, etc.

 

If you are very determined to have your sent messages, you could try logging into webmail and moving all of the messages fromt he Sent folder to the Inbox to be downloaded, then move them to the Sent folder once they are downloaded in Outlook.

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