Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

E-Mail Set Up with Outlook

Posts: 1
Registered: ‎08-17-2014

E-Mail Set Up with Outlook

Message 1 of 2

I set up my email account and all of my previously received e mails successfully downloaded into my new 2013 Outlook.


However none of my previously sent e mails downloaded.  Can anyone help me with this?


Thank you.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: E-Mail Set Up with Outlook

Message 2 of 2

Due to Verizon's choice of protocols (POP), the only folder that will download to your email client is the inbox. The Sent folder will not download, nor will any custom created folders, Trash, etc.


If you are very determined to have your sent messages, you could try logging into webmail and moving all of the messages fromt he Sent folder to the Inbox to be downloaded, then move them to the Sent folder once they are downloaded in Outlook.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title