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E-Mails not being Received from Specific Senders

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cga9
Contributor
Contributor
Posts: 4
Registered: ‎11-24-2014

E-Mails not being Received from Specific Senders

Message 1 of 2
(396 Views)

Hi - I am no longer receiving e-mail newsletters sent out through GODaddy.  It looks like the information from them stopped coming mid October.  Although GoDaddy has sent me multiple Home Owner Association Newsletters since then, none have come through.  Also, all other Verizon Customers in our Subdivision are experiencing the same problem.  Any ideas what could be causing this and how to fix??

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: E-Mails not being Received from Specific Senders

Message 2 of 2
(368 Views)

Possibly Godaddy posts being mistaken for SPAM.  Also possible they have been mistakely blacklisted.  Check your spam folders and make sure your verizon spam filters save messages rather than just deleting them.  Ask Godaddy to confirm they have been sending posts and if necessary have them ask Verizon to whitelist them.  http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp

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