E-mail search doesn't work

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎11-17-2011

E-mail search doesn't work

Message 1 of 5
(2,524 Views)

Since the update of new Verizon e-mail software yesterday the search function does not work, and the screen allocations of space are unworkable. I didn't take time yesterday to set up the screens, and now it is not accessible. Software problems, or what? 

4 REPLIES 4
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-18-2011

Re: E-mail search doesn't work

Message 2 of 5
(2,489 Views)

I've been unable to search email "message" body ever since getting Verizon.  I can search fine by sender, subject, etc,  but when I try to search "message" I get a Verizon error message (not a browser error) stating: "We were unable to perform your request. Please try again."   I've called tech support, and they tried to say this is some sort of broswer issue. It ISN'T, because again this is a verizon message coming up, and the other searches work fine.  This has never worked in MONTHS, and I'm about ready to switch to another provider, since I need to be able to search my emails.  UGGGH......

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-16-2012

Re: E-mail search doesn't work

Message 3 of 5
(2,358 Views)

Same here... I don't know why they have never addressed it. I've had Verizon for four years, and it's never worked on the Message option. Why??? It's not browser; I've used every browser and it never works.

Highlighted
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: E-mail search doesn't work

Message 4 of 5
(2,351 Views)

I don't know why you all resort to using Webmail and NOT use an email client. 

The difference is like comparing a bicycle to a SUV for transportation and capabilities.

The Lithium Software sux !!
Highlighted
Contributor
Contributor
Posts: 5
Registered: ‎12-02-2012

Re: E-mail search doesn't work

Message 5 of 5
(2,251 Views)

The email now looks different (yeat again) and although search in the old way used to work for me when using sender or subject, now:

 

1 - there is no such option, just search, and I have to be careful not to click the web button (WHY are the 2 totally different kinds of searches put together????)

 

2 - I put in the from name or the from email address and only get 1 email retrieved, when there are several

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.