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EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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Contributor
Contributor
Posts: 2
Registered: ‎09-03-2010

EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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I've been receiving email alert notifications from fiosadmin@verizon.com for every phone call that is received to my Verizon home digial voice number.  The emails are sent to an email address that I've been told is the default email address associated with my account, not my standard email address.  Verizon techs said the problem is caused by Verzion Call Assistant.  My Verizon Call Assistant does not have email alerts activated and their tech supports states that email alerts from Version Call Assistant would be generated from verizoncallassistant@verizon.net and the problem is at verizon.com. 

 

This began 3 days ago and I have not accessed any of my verizon accounts or setting in months.

 

Anyone else experiencing this problem?

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Silver Contributor III
Silver Contributor III
Posts: 497
Registered: ‎05-21-2009

Re: EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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I put my money on an issue wht the FiOS Digital Voice Account Manager at verizon.com/fiosvoice

 

but if need be...... link to the Call assistant software
https://www22.verizon.com/callassistant/  

Also... Call Assistant support can be reached at  1-888-483-5156

 

best o luck

---------------------------------------------------------------------------------------------------------------

Bob Robertson - Lighter Klepto - I steal lighters, not bandwith
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Contributor
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Posts: 5
Registered: ‎09-27-2010

Re: EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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I started having the same problem 1 day ago.  I receive an email notification of every call.  I have email alerts turned off in Verizon Call Assistant.   I am not sure why these emails started suddenly.

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Contributor
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Posts: 1
Registered: ‎03-03-2011

Re: EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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I  HAVE JUST STARTED RECEIVING EMAIL MESSAGE EACH TIME MY PHONE RINGS. WONDERING IF IT'S GOT TO DO WITH MY WIRELESS INTERNET USING THE HOUSE NUMBER TO CONNECT? SPENT OVER 4 HOURS TODAY ON LINE AND THE PHONE WITH VERIZON AND MSN DUE TO EMAIL BEING BLOCKED, BUT FINALLY GOT IT WORKING AGAIN, I THINK. AM SENDING A MESSAGE TO VERIZON IN FIXING THIS NEW PROBLEM THATS TAKING UP ALOT OF MY EMAIL SPACE. IF ANYONE FINDS A FIX BEFORE I DO AND POST, PLEASE SEND INFO ON TO ME....THANKS 🙂

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: EMAIL ALERTS FROM FIOSADMIN@VERIZON.COM

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@ICU4U wrote:

I  HAVE JUST STARTED RECEIVING EMAIL MESSAGE EACH TIME MY PHONE RINGS. WONDERING IF IT'S GOT TO DO WITH MY WIRELESS INTERNET USING THE HOUSE NUMBER TO CONNECT? SPENT OVER 4 HOURS TODAY ON LINE AND THE PHONE WITH VERIZON AND MSN DUE TO EMAIL BEING BLOCKED, BUT FINALLY GOT IT WORKING AGAIN, I THINK. AM SENDING A MESSAGE TO VERIZON IN FIXING THIS NEW PROBLEM THATS TAKING UP ALOT OF MY EMAIL SPACE. IF ANYONE FINDS A FIX BEFORE I DO AND POST, PLEASE SEND INFO ON TO ME....THANKS 🙂


You should read this thread for some good info. Fastest way to stop it is probably to set up a filter as described in that thread.

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