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Email Multiple Problems First Time User

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎04-02-2012

Email Multiple Problems First Time User

Message 1 of 2

Hello --


Have been subscribed to the Triple Play for three months.    Email is incredibly undependable and clunky compared with Comcast.




1)  Is there a new Email program in the works -- or will somehow re-loading the current email program help?


2)   Email times-out nearly everytime I try to pull up the Calendar.


3)  Recipients often receive emails without the text I have written.  (This is a nightmare since many relate to my business.)


4)  I usually have to re log-in every time I want to pull up a new feature -- such as Support or Billing.


5) Email times-out well short of the 20 minute mark.




Thanks, Rick



Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Email Multiple Problems First Time User

Message 2 of 2
Rick have you considered using another email client such as Zoho? I had some issues using the verizon web site's email interface, Once I got Zoho setup I have had zero issues. It is free, here is a link if you are interested:
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