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Email Password change

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hawg922
Contributor
Contributor
Posts: 1
Registered: ‎08-29-2011

Email Password change

Message 1 of 5
(3,604 Views)

I have been hacked and all the people in my address book are getting spam from my email account. I tried to change my email password by going to the change password section of the member center. That only changes my account password and doesn't affect my email password. What am I doing wrong?

4 REPLIES 4
milhaus_vz
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 68
Registered: ‎12-30-2010

Re: Email Password change

Message 2 of 5
(3,582 Views)

I’m sorry read of the frustration of dealing with this situation.  I have sent you a PM to gain more information and help to resolve this with you.  Thank you – Mike

aTALL1
Contributor
Contributor
Posts: 1
Registered: ‎12-16-2011

Re: Email Password change

Message 3 of 5
(3,358 Views)

I am having the same issue. My inbox is being flooded with undeliverable emails and automated replies. I have changed my password which tells me someone is probably just using my email address in their profile when they send out the SPAM. Is there anything else I can do?

thanks
aTALL1

tsathome
Contributor
Contributor
Posts: 1
Registered: ‎04-11-2013

Re: Email Password change

Message 4 of 5
(1,860 Views)

I have been hacked and all the people in my address book are getting spam from my email account. I tried to change my email password by going to the change password section of the member center. That only changes my account password and doesn't affect my email password. What am I doing wrong?

tan1966
Contributor
Contributor
Posts: 1
Registered: ‎12-30-2013

Re: Email Password change

Message 5 of 5
(1,339 Views)

I am having the same problem and cannot find the correct location where I can change my email password. I have tried several times without success. I must have been hacked because there are multiple messages from postmaster@verizon.net that emails sent from my address were undeliverable and I did not send them and they do not show in my sent box.  Please help so I can fix this issue.

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