Email access with Internet Explorer NOT working

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Contributor
Contributor
Posts: 3
Registered: ‎01-13-2014

Email access with Internet Explorer NOT working

Message 1 of 7
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I cannot get my email page to appear while using Internet Explorer!!!  This is a NEW issue.....been using IE with my account for years! 

 

Any other page within My Verizon work fine......but the email page will NOT display!!!  I get the top of the page and the verizon footer info.....but nothing else on the page.

 

Have Windows 7 on this laptop.......Once this stopped working (a week ago) I did upgrade IE to version 11 but there has been no change.

 

What gives?????

6 REPLIES 6
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Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: Email access with Internet Explorer NOT working

Message 2 of 7
(2,957 Views)

Try running IE in compatibility mode.

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Contributor
Contributor
Posts: 3
Registered: ‎01-13-2014

Re: Email access with Internet Explorer NOT working

Message 3 of 7
(2,897 Views)

Not really.  It work sometimes.....other times NO.  

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Email access with Internet Explorer NOT working

Message 4 of 7
(2,893 Views)

Nornally Walt's suggestion does fix it. you could also try resetting IE 11  Control panel - internet options - Advanced - reset -

Then open IE11 and test

Or install a different browser like pale moon or the more well know FireFox (both are Mozilla based) http://www.mozilla.org/en-US/firefox/new/

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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Contributor
Contributor
Posts: 1
Registered: ‎09-06-2016

Re: Email access with Internet Explorer NOT working

Message 5 of 7
(2,211 Views)
how do you do that
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Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: Email access with Internet Explorer NOT working

Message 6 of 7
(2,201 Views)

Uncheck " Use Microsoft Compatibility Lists". This problem has already been solved, but people are not reading other messages about this. I'm using Windows 10 with IE 11 and had the same problem until I came across this solution. Another person with Windows 8 has used my solution and it worked for him too.

Holly

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Moderator Moderator
Moderator
Posts: 10,243
Registered: ‎03-18-2013

Re: Email access with Internet Explorer NOT working

Message 7 of 7
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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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