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Contributor Doctor81
Contributor
Posts: 1
Registered: ‎08-31-2016
Message 1 of 6
(1,070 Views)
Cannot access emails. What are you doing to correct this problem?!!! (See other complaints/messages!)
5 REPLIES 5
Bronze Contributor II
Bronze Contributor II
Posts: 280
Registered: ‎11-03-2009
Message 2 of 6
(942 Views)

If you are using IE 11 let me know as I just found a solution.

 

 

Holly

Copper Contributor ELGRECO
Copper Contributor
Posts: 13
Registered: ‎06-03-2011
Message 3 of 6
(897 Views)

Yes, using IE 11 and is not working as of 09/09/2016. What is the solution please.

Bronze Contributor II
Bronze Contributor II
Posts: 280
Registered: ‎11-03-2009
Message 4 of 6
(888 Views)

Go to Tools and click on Compatibility View Settings and uncheck Use Microsoft Compatibility Lists.

Holly

Copper Contributor ELGRECO
Copper Contributor
Posts: 13
Registered: ‎06-03-2011
Message 5 of 6
(872 Views)

Dear Holly 1

Thank you very much for your prompt reply and suggestion. I sincerely appreciated it.

I did uncheck 'Use Microsoft Compatibility Lists' in IE11, however that not solved the problem. I can access the email with Firefox but  not with Internet Explorer 11. Any other suggestions?

Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012
Message 6 of 6
(864 Views)

Also make sure you did not previously set Compatibility mode.  This was necessary at one time, but now causes problems.

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