Email account hijacked (both local outlook and verizon mobile emails)

[robertsbor]

I have the problem too. It seems to be getting the email addresses from Sent Messages in Verizon Webmail. I don't have any contacts set up. Try deleting them Sent Messages and see if it stops happening.

[RichardWesly]

I have had this problem for almost 6 months now. At first, I thought it was a virus I had back then. The past 2 weeks have seen a daily pattern of hijacked emails from my Verizon account. I had three people complain to me over the last couple days. I did a little further research after reading a few postings. I normally use Outlook and POP3. Hardly ever use verizon webmail anymore, but did use it a lot several years ago. One of the ladies who complained is a business associate and I do not have her in my Outllook address book, however, she was in my contact list on verizon.net. In my verizon account I had about 25 contacts and I diiscovered those were the only folks getting the hijacked emails. I also found out that the hi-jacked emails were in my "sent" folder. When I send via Outlook, the message doesn't appead to the verizon "sent" folder, so it seems as though someone has gained access to my account. I deleted all contacts and every "sent" email on verizon.net. I changed my secret question. I'm not sure this will solve the problem but I guess I would like to know from Verizon how this happened and what are they doing to correct it? Someone obviously broke into their webmail servers, stole personal information from accounts. I wish they would admit it. I dont think anyone is randomly logging in with my credentials and sending out garbage. I think the contact information is now somewhere else and if that's the case, why are they appearing in my "sent" folder?

[topdog]

Don't hold your breath waiting for an answer from Verizon!!!

[efells]

I first reported this problem back on May 12,2012. I did the following and have not had a re-occurence of the problem. -

1.) I ran MacAfee and PrevX 3.0 virus scan - no virus found

2.) I changed my verizon.net password.

3.) I deleted all of my contacts on the Myverizon WebMail browser

I continue to use an Outlook agent on my PC without incident. All of my spam generating problems were a result from using the Web mail browser. I know this because all of the Spam messages were found in the Sent folder of the Webmail browser, but not in the Outlook agents Sent folder. 

Also the Verizon Webmail Spam filter is totally useless. It would be more convenient to have a Web email agent that actually works and is virus free, but this doesn't seem to be a Verizon priority.   

[Ruth15]

Blade

My webmail has not been hijacked but I just got virtually the same email -- minus the reporting to govenrment.  I was suspicious for many reasons and so googled which brought me to your posting.

Thanks for sharing the information -- I will ignore the email andcertainly not call.

Whenever I use Verizon webmail, which is very infrequently, I always drop my sent messages into my in box,  THat way they are downloaded to my computer and don't remain in the sent box as emails for others to hack and obtain the addresses.

Ruth 1

[LawrenceC]

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