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Re: {"res":{},"error":{"code":"3002","msg":"3
ShortTermCust
Newbie
‎09-12-2013 04:38 AM

Same Here, regardless of pc used. on hold for over 15 minutes to call support desk and couldn't wait any longer. Sad part is had to use google to find a number to call. all I could get is that crap virtual agent.. why not post on the main page we've got a problem with the email server?

I'm disliking Fios more than I did Comcast...

Anybody from Fios even look at these posts or is it so customers can vent because they can't speak with a real person??

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Re: Email account wont log in: One account stops working suddenly
JustGotFiOS
Contributor - Level 2
‎09-12-2013 04:38 AM

Tried webmail from central NY and get this: {"res":{},"error":{"code":"3002","msg":"3002"}} Same as reported earlier.

So it is safe to say it is Verizon and not us.

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Re: {"res":{},"error":{"code":"3002","msg":"3
wmjoca
Newbie
‎09-12-2013 04:41 AM

Same here

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Re: Mail server reliability survey
smdoc27
Newbie
‎09-12-2013 04:41 AM

We are having the same issue here in Virginia Beach.

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Re: {"res":{},"error":{"code":"3002","msg":"3
smdoc27
Newbie
‎09-12-2013 04:43 AM

We are having the same issue in Virginia Beach

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email server issues??
michaelsuch
Newbie
‎09-12-2013 04:54 AM

both my email client (thunderbird) and verizon webmail seem to NOT be working this morning.  can someone verify server problems at VZ?

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Re: Mail server reliability survey
tns2
Community Leader
Community Leader
‎09-12-2013 04:59 AM

There is a status page.  Last I checked they hadn't put up the problem with email.

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Re: Mail server reliability survey
jmufes
Enthusiast - Level 2
‎09-12-2013 05:00 AM

Out in Lynchburg, too.  An ETA from VZ sure would be nice.

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Re: {"res":{},"error":{"code":"3002","msg":"3
flbeachgal
Newbie
‎09-12-2013 05:04 AM

Same here in FL - has been going on for several hourse now - why isn't Verizon fixing this?

{"res":{},"error":{"code":"3002","msg":"3002"}}

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Cannot retrieve email in Outlook or view in Verizon webmail
blegs38552
Contributor - Level 1
‎09-12-2013 05:04 AM

When I try to retrieve my email from the web, I receive the following message:

"res":{},"error":{"code":"3002","msg":"3002"}}

When I try and download it in Outlook, I am prompted for my password, and shortly thereafter, get the following:

Task 'email ID@verizon.net - Receiving reported error (08x00cc92) :

'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded - ERR [SYS/TEMP] Service Temporarily Available'

No mail is downloaded into my Windows Phone 8 email - no error message, just no mail. This is an active email box - there is always email in it in the morning. Same thing for my Android tablet email for this address. Again, main Verizon.net email address is working - this is just with my sub-account.

Tried a different sub-account - this is working fine, at least on the web.

This is only happening on my sub-account. My main account is functioning normally.

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