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Email account wont log in: One account stops working suddenly

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Wendysi
Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 121 of 188
(2,053 Views)

What is going on?  Why has there been no information as to what is going on and an eta?  

NSAGLIAN
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-12-2013

Web access to Verizon email account displays error message

Message 122 of 188
(2,067 Views)

Error message is:

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

Started late 11 SEP2013 - same message on three different computers!

bruinjean
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 123 of 188
(2,017 Views)

Same problem here in Massachusetts - noticed it around 4am, still out and it's almost 11am - what's going on, does anyone know?

mrgooch1942
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎07-02-2013

Re: Web access to Verizon email account displays error message

Message 124 of 188
(2,055 Views)

We need an answer on this.

NSAGLIAN
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 125 of 188
(1,988 Views)

Does not work for me, in S/E PA!

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: Web access to Verizon email account displays error message

Message 126 of 188
(2,028 Views)

i'm wondering if someone from Verizon when working on email took out a setting that is for email and not only has your email address but another one on the dropdown for this setting that has res and a number and letters .

If so, only a Verizon tech working on email can fix it.

Holly

pamico68
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Another email outage today

Message 127 of 188
(1,845 Views)

I am Maryland I still cannot access. I have a friend in MD and she can access.  What is up!  I am about to kick Verizon to the curb!Man Frustrated

Out_cast
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Web access to Verizon email account displays error message

Message 128 of 188
(2,009 Views)

I am receiving the same error message.

dafunk
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 129 of 188
(1,938 Views)

In New York, called about 10:00am.  Said they are working on the problem, gave me a repair number and said it should be up by 7:00 Friday.  Hopefully, they said, it won't be that long

Oscarthegrouch
Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Web access to Verizon email account displays error message

Message 130 of 188
(1,989 Views)

They are doing maintenance on their mail servers.  My guess is that something went wrong during their maintenance window and are scrambling to fix it.

This just adds to the terrible support that Verizon has.

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