Re: Email account wont log in: One account stops working suddenly
Wendysi
Newbie

What is going on?  Why has there been no information as to what is going on and an eta?  

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Web access to Verizon email account displays error message
NSAGLIAN1
Enthusiast - Level 2

Error message is:

{"res":{},"error":{"code":"3002","msg":"3002"}}

Started late 11 SEP2013 - same message on three different computers!

Re: Email account wont log in: One account stops working suddenly
bruinjean
Enthusiast - Level 1

Same problem here in Massachusetts - noticed it around 4am, still out and it's almost 11am - what's going on, does anyone know?

Re: Web access to Verizon email account displays error message
mrgooch1942
Enthusiast - Level 3

We need an answer on this.

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Re: Email account wont log in: One account stops working suddenly
NSAGLIAN1
Enthusiast - Level 2

Does not work for me, in S/E PA!

{"res":{},"error":{"code":"3002","msg":"3002"}}

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Re: Web access to Verizon email account displays error message
Holly1
Contributor - Level 3

i'm wondering if someone from Verizon when working on email took out a setting that is for email and not only has your email address but another one on the dropdown for this setting that has res and a number and letters .

If so, only a Verizon tech working on email can fix it.

Holly

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Re: Another email outage today
pamico68
Newbie

I am Maryland I still cannot access. I have a friend in MD and she can access.  What is up!  I am about to kick Verizon to the curb!Man Frustrated

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Re: Web access to Verizon email account displays error message
Out_cast
Newbie

I am receiving the same error message.

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Re: Email account wont log in: One account stops working suddenly
dafunk
Newbie

In New York, called about 10:00am.  Said they are working on the problem, gave me a repair number and said it should be up by 7:00 Friday.  Hopefully, they said, it won't be that long

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Re: Web access to Verizon email account displays error message
Oscarthegrouch1

They are doing maintenance on their mail servers.  My guess is that something went wrong during their maintenance window and are scrambling to fix it.

This just adds to the terrible support that Verizon has.

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